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2016 state dealer award
View 6 awards
2016 state dealer award 2015 state dealer award 2014 national dealer award
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heuberger Subaru from DealerRater.

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Ray Mount was very kind, patient, and answered all our...

Ray Mount was very kind, patient, and answered all our questions. He explained everything carefully and was wonderful to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I actually enjoyed the car buying experience for a...

I actually enjoyed the car buying experience for a change. John was easy to work with, knowledgeable, and has an upfront honesty that made working with him a good experience. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great place for a smooth car buying experience! John...

Great place for a smooth car buying experience! John Kraft was friendly, helpful, and quite knowledgeable about my new Crosstrek.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John was great. Professional and friendly; he made the...

John was great. Professional and friendly; he made the ordering and pickup process smooth as silk.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I contacted John to help find me a car because he had...

I contacted John to help find me a car because he had been instrumental in helping my son buy a car in May of this year. I was so impressed with John's service to my son in May that I wanted to have him help me, as well. I had been in an accident in September, and the insurance company of the person who hit me was "totaling" my 2010 Subaru. John was very sympathetic about my situation, and also understood my financial situation. He found a very nice Subaru for me with low mileage. (My fifth Subaru!) He was very honest, friendly, and also stress free to work with. He was willing to answer many questions I had about the financing for the car, and also questions I had when it was ready for me to drive off the lot. John is a real asset to Heuberger, and I will most definitely seek him out again if I am ever in need of another car. I highly recommend John to anyone in need of an honest, friendly, and highly knowledgeable salesman. He was a real pleasure to work with. Thank you, John! (Abby was great too!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

John was very knowledgeable, honest, and stress free to...

John was very knowledgeable, honest, and stress free to work with. We weren't sure which model of Subaru would best meet our needs, and he patiently showed us various models and rode with us on test drives. Overall a wonderful buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nick was referred to us by a friend who had recently...

Nick was referred to us by a friend who had recently purchased a vehicle from him. Nick was extremely helpful from start to finish. Due to the car shortage across the country, we had to wait a few weeks to have our vehicle delivered. While waiting Nick always kept us up to date on when our car would be arriving. He was very responsive and attentive when I had any questions. We had a very good experience and I would absolutely refer friends and family to work with Nick and his team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John was very easy to do business with. He is an upfront...

John was very easy to do business with. He is an upfront and honest salesman. Had he not pointed out a recent trade in, some one else would have the vehicle we have today. Thanks John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nick was good and helpful.The showroom,however was too...

Nick was good and helpful.The showroom,however was too cold and after 2 hrs.I had a hard time signing my name! Despite my repeeted effort to tell them that my mailing address is different from my drivers license I had to go to the Arroyo Seco post office to tell them when my title is coming in. Not good

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John is very personable, knowledgeable, and a great asset...

John is very personable, knowledgeable, and a great asset to Heuberger Subaru. He is very patient and answered all our questions off the top of his head. He made the whole process very smooth. I dreaded going to a car dealer, John changed my attitude about dealer lots. Will definitely check with him if we ever need another vehicle. He’s top notch. Thanks John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.