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Heuberger Subaru

(1,808 reviews)
2016 state dealer award
View 6 awards
2016 state dealer award 2015 state dealer award 2014 national dealer award
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heuberger Subaru from DealerRater.

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Great experience and incredibly friendly and helpful

Great experience and incredibly friendly and helpful staff. They took the time to ensure I was getting exactly what I was looking for, and then followed through with great financing. Incredible team and experience.

Great experience and incredibly friendly and helpful

Great experience and incredibly friendly and helpful staff. They took the time to ensure I was getting exactly what I was looking for, and then followed through with great financing. Incredible team and experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought a new 2025 Subaru outback and was talked into an

Bought a new 2025 Subaru outback and was talked into an EXTENDED Warranty (never do that ever again). The manufacture warranty is 3 year 36000 miles but if you buy the EXTENDED Warranty and you sell your car before the 3 year 36000 miles they prorate what you get back on the EXTENDED Warranty. If the car is covered by the manufacture Warranty for 3 years and 36000 miles what does the EXTENDED warranty do for the first 3 years or 36000 miles? Why would it be prorated from day 1 and mile 1 ???? have bought several cars for this dealership but you lost a customer and a accommodation Good Job Heubuger enjoy the money you ripped me off for. I would give 0 stares if I could.

Bought a new 2025 Subaru outback and was talked into an

Bought a new 2025 Subaru outback and was talked into an EXTENDED Warranty (never do that ever again). The manufacture warranty is 3 year 36000 miles but if you buy the EXTENDED Warranty and you sell your car before the 3 year 36000 miles they prorate what you get back on the EXTENDED Warranty. If the car is covered by the manufacture Warranty for 3 years and 36000 miles what does the EXTENDED warranty do for the first 3 years or 36000 miles? Why would it be prorated from day 1 and mile 1 ???? have bought several cars for this dealership but you lost a customer and a accommodation Good Job Heubuger enjoy the money you ripped me off for. I would give 0 stares if I could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Fair, no haggle pricing, with no add ons, markups, or

Fair, no haggle pricing, with no add ons, markups, or fluff. Extremely easy process from start to purchase for my first ever new car purchase. Would absolutely buy from Heuberger again. Jim was great as a a salesperson and Mike was very helpful on the finance side.

Fair, no haggle pricing, with no add ons, markups, or

Fair, no haggle pricing, with no add ons, markups, or fluff. Extremely easy process from start to purchase for my first ever new car purchase. Would absolutely buy from Heuberger again. Jim was great as a a salesperson and Mike was very helpful on the finance side.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Worst experience of my life.

Worst experience of my life. Total piece of xxxx sold to me like it was a brand new car I had to come back and fight for weeks to get all the broken things fixed. Never ever ever buy a used car from these xxxxxxx.

Worst experience of my life.

Worst experience of my life. Total piece of xxxx sold to me like it was a brand new car I had to come back and fight for weeks to get all the broken things fixed. Never ever ever buy a used car from these xxxxxxx.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
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Jim helped me buy the car of my dreams and made the

Jim helped me buy the car of my dreams and made the process as painless as possible! I always go through heuberger Subaru for buying cars & oil changes or anything else I might need for my Subaru, they are awesome over there!!

Jim helped me buy the car of my dreams and made the

Jim helped me buy the car of my dreams and made the process as painless as possible! I always go through heuberger Subaru for buying cars & oil changes or anything else I might need for my Subaru, they are awesome over there!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your positive experience! I'm thrilled to hear that Jim made the car-buying process so smooth for you. It's great to know that Heuberger Subaru continues to provide excellent service for all your Subaru needs. If you have any further questions or need assistance, feel free to reach out!

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We have leased multiple vehicles with Heuberger, and they

We have leased multiple vehicles with Heuberger, and they have always been professional and easy to work with.

We have leased multiple vehicles with Heuberger, and they

We have leased multiple vehicles with Heuberger, and they have always been professional and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your feedback! I'm glad to hear that your experiences with Heuberger have consistently been professional and hassle-free. It's always great to work with a team that values customer satisfaction. If you need any assistance or have questions in the future, please don’t hesitate to reach out!

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Jim, I think we met casually about 18 months ago.

Jim, I think we met casually about 18 months ago. At that time, I was considering buying a used Outback Wilderness but there weren't any new or used on the lot. But we discussed quite a few details. (You're very knowledgeable.) A year later I bought one. This time I bought a 2025 Ascent Touring 7 seat for my wife with a trade in (fair value). You didn't have the color she wanted in an Ascent, but drove us around the lot to find one the same color (Red Crimson Pearl/Forester). You obtained one from elsewhere in a couple of days. My thanks to you and Dave Wilkinson.

Jim, I think we met casually about 18 months ago.

Jim, I think we met casually about 18 months ago. At that time, I was considering buying a used Outback Wilderness but there weren't any new or used on the lot. But we discussed quite a few details. (You're very knowledgeable.) A year later I bought one. This time I bought a 2025 Ascent Touring 7 seat for my wife with a trade in (fair value). You didn't have the color she wanted in an Ascent, but drove us around the lot to find one the same color (Red Crimson Pearl/Forester). You obtained one from elsewhere in a couple of days. My thanks to you and Dave Wilkinson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Subject: Re: Great to Hear from You! Hi [Recipient's Name], I’m glad to know that you found the perfect vehicle and that you’re now enjoying your 2025 Ascent Touring. If you have any questions or need assistance with your new vehicle, feel free to reach out. I’m here to help!

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I recently bought a 2025 outback touring edition at

I recently bought a 2025 outback touring edition at Heuberger motors. My sales person was Jim Adams. He did an amazing job in helping me find just the right car.

I recently bought a 2025 outback touring edition at

I recently bought a 2025 outback touring edition at Heuberger motors. My sales person was Jim Adams. He did an amazing job in helping me find just the right car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your experience! I’m thrilled to hear that Jim Adams provided you with excellent service in finding your 2025 Outback Touring Edition. We strive to ensure our customers find the perfect vehicle, and it’s great to know that Jim made a positive impact on your car-buying journey. If you have any questions or need further assistance, please feel free to reach out!

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Conveniently located near my house.

Conveniently located near my house. This is the 4 Outback that we purchased from Heuberger motors

Conveniently located near my house.

Conveniently located near my house. This is the 4 Outback that we purchased from Heuberger motors

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your message! I'm glad to hear that Heuberger Motors is conveniently located for you. It’s fantastic that you’ve purchased four Outbacks from us! Your continued trust means a lot. If you need any assistance or have questions about your vehicles, please don’t hesitate to reach out.

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Waited nearly 4 hours for a basic oil change and they

Waited nearly 4 hours for a basic oil change and they still did not get it done! Wasted 4 hours of my day off seating in the waiting area! Not even a courtesy text or call to update on status. Sent a text requesting a status update with no response!

Waited nearly 4 hours for a basic oil change and they

Waited nearly 4 hours for a basic oil change and they still did not get it done! Wasted 4 hours of my day off seating in the waiting area! Not even a courtesy text or call to update on status. Sent a text requesting a status update with no response!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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