Reviews
Mustang Air bag recall repair
the staff was very courteous and professional. Was very pleased. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car recall
Everyone is very friendly and nice! The waiting area is clean . I love the remodel
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love the new facilities!
The staff is always very knowledgeable and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to hear that you were pleased with our staff, William! We look forward to your next visit!
Always a great experience
Always a great experience with great people who are truly concerned about you and your car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Scott! Safe travels!
Great service
Elliot was a wonderful salesman. He was very patient and made sure all of our needs and wants were met. This is our second car buying from pundmann and will continue coming back! Great service! Friendly people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Experience, As Usual
The staff was, as usual, courteous, professional and helpful. The service was prompt and accomplished in less than the estimated time. That said, it has recently become difficult to schedule a near term service appointment. On two occasions, the wait for the first available opening (for relatively minor work) was two weeks. In both cases, my vehicles were still usable so it was an inconvenience but not a show stopper. Had it been otherwise, it would have been necessary to have the work done elsewhere. I?m certain that this is not desirable from the Sales Department?s point of view.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
friendly staff, knowledgeable. Helped with warranty I did not know I had
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback of our Staff's outstanding service, Bryan! Safe travels!
Couldn't ask for better service.
Just came in for an oil change. The waiting area was great. Free cup of coffee and prompt service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Couldn't Be Happier
My husband and I had done our research before coming to Pundmann Ford and knew exactly what we wanted. They had the biggest selection of Edges to test drive and choose from in the St. Louis area. Our salesman couldn't have been more helpful or patient. We were there for six hours, test drove many cars and found the one we liked best. We left with our new Edge feeling very satisfied and got it for the price we wanted. Highly recommend this dealership to anyone looking for a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Painless Process
This was a painless process ! Prompt service from start to finish , the wait was short and vehicle was returned without any problems. Thank you ! I wish all FORD dealers were this excellent .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Robert! If there is anything else we can do to assist you, please let us know! Take care, Robert!