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Pundmann Ford

(1,153 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (636) 352-0501 (636) 352-0501
Used (888) 359-4578 (888) 359-4578
Service (888) 478-8247 (888) 478-8247

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pundmann Ford from DealerRater.

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Mustang Air bag recall repair

the staff was very courteous and professional. Was very pleased. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car recall

Everyone is very friendly and nice! The waiting area is clean . I love the remodel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love the new facilities!

The staff is always very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's great to hear that you were pleased with our staff, William! We look forward to your next visit!

Always a great experience

Always a great experience with great people who are truly concerned about you and your car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your feedback, Scott! Safe travels!

Great service

Elliot was a wonderful salesman. He was very patient and made sure all of our needs and wants were met. This is our second car buying from pundmann and will continue coming back! Great service! Friendly people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Experience, As Usual

The staff was, as usual, courteous, professional and helpful. The service was prompt and accomplished in less than the estimated time. That said, it has recently become difficult to schedule a near term service appointment. On two occasions, the wait for the first available opening (for relatively minor work) was two weeks. In both cases, my vehicles were still usable so it was an inconvenience but not a show stopper. Had it been otherwise, it would have been necessary to have the work done elsewhere. I?m certain that this is not desirable from the Sales Department?s point of view.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

friendly staff, knowledgeable. Helped with warranty I did not know I had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your feedback of our Staff's outstanding service, Bryan! Safe travels!

Couldn't ask for better service.

Just came in for an oil change. The waiting area was great. Free cup of coffee and prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Couldn't Be Happier

My husband and I had done our research before coming to Pundmann Ford and knew exactly what we wanted. They had the biggest selection of Edges to test drive and choose from in the St. Louis area. Our salesman couldn't have been more helpful or patient. We were there for six hours, test drove many cars and found the one we liked best. We left with our new Edge feeling very satisfied and got it for the price we wanted. Highly recommend this dealership to anyone looking for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Painless Process

This was a painless process ! Prompt service from start to finish , the wait was short and vehicle was returned without any problems. Thank you ! I wish all FORD dealers were this excellent .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Robert! If there is anything else we can do to assist you, please let us know! Take care, Robert!