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Jack Schmitt Chevrolet Wood River

(75 reviews)
Visit Jack Schmitt Chevrolet Wood River
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–6:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed

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New (618) 623-4925 (618) 623-4925
Used (618) 623-4147 (618) 623-4147
Service (618) 717-4148 (618) 717-4148

Inventory

See all 299 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2013.
We are proud and excited about moving into our new state of the art facility located at 1870 East Edwardsville Wood River IL 62095. Our new dealership is over 41000 square feet with 9 acres for our new and used vehicles. While designing we wanted to WOW our customers while also maintaining an environmentally friendly facility. Some convenient amenities include 3 electrical car charging stations a decadent waiting room with a flat screen TV beverage station and a business center for our customers.
Huge Savings and Selection. Award Winning Sales Team. Visit Jack Schmitt of Wood River Today

Service center

Phone number (618) 717-4148

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Schmitt Chevrolet Wood River from DealerRater.

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Quick and communication is clear.

Quick and communication is clear. Kevin is always pleasant and treats you with respect. Kevin communictes status and make sure there are no financial surprises. Kevin is knowledgeable.

Quick and communication is clear.

Quick and communication is clear. Kevin is always pleasant and treats you with respect. Kevin communictes status and make sure there are no financial surprises. Kevin is knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The price on the car was on the window.

The price on the car was on the window. The salesman gave Me the impression the car came with a 5 year warranty in that price. After I signed the dotted line and read the fine print realized that the 5 year warranty applied for more money. So why didn?t he offer the car for less if the car didn?t have that 5 year warranty? I got played, He should of mentioned that to me.

The price on the car was on the window.

The price on the car was on the window. The salesman gave Me the impression the car came with a 5 year warranty in that price. After I signed the dotted line and read the fine print realized that the 5 year warranty applied for more money. So why didn?t he offer the car for less if the car didn?t have that 5 year warranty? I got played, He should of mentioned that to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone did a great job.

Everyone did a great job. We were from out of state this was a smooth transition. Thank you

Everyone did a great job.

Everyone did a great job. We were from out of state this was a smooth transition. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks Chris L.

Thanks Chris L. Great salesman. Terry thanks for getting our deal done. Chris & Terry are Great!!! I recommend Jack Schmitt of Wood River

Thanks Chris L.

Thanks Chris L. Great salesman. Terry thanks for getting our deal done. Chris & Terry are Great!!! I recommend Jack Schmitt of Wood River

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great place and service department.

Great place and service department. Always a pleasure to be there. Friendly staff. No place I'd rather go.

Great place and service department.

Great place and service department. Always a pleasure to be there. Friendly staff. No place I'd rather go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I do not recommend this dealership at all.

I do not recommend this dealership at all. They contacted me initially, but after that, they ghosted me. Either that or they kept me waiting for several days before responding. In addition, they raised the price of the car while I was inquiring about it. Terrible terrible customer service!

I do not recommend this dealership at all.

I do not recommend this dealership at all. They contacted me initially, but after that, they ghosted me. Either that or they kept me waiting for several days before responding. In addition, they raised the price of the car while I was inquiring about it. Terrible terrible customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Tried to purchase a vehicle… then come to find out they

Tried to purchase a vehicle… then come to find out they were hiding the fact it got broken into and the dash torn apart. I realized when I found tiny glass shards in the floor and called them out on it

Tried to purchase a vehicle… then come to find out they

Tried to purchase a vehicle… then come to find out they were hiding the fact it got broken into and the dash torn apart. I realized when I found tiny glass shards in the floor and called them out on it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We had a very good experience at Jack Schmitt Chevy.

We had a very good experience at Jack Schmitt Chevy. Our salesperson was Chris Louth, who was great to work with.

We had a very good experience at Jack Schmitt Chevy.

We had a very good experience at Jack Schmitt Chevy. Our salesperson was Chris Louth, who was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Was a very nice experience helpful not to much at all and

Was a very nice experience helpful not to much at all and definently would recommend anyone to be here

Was a very nice experience helpful not to much at all and

Was a very nice experience helpful not to much at all and definently would recommend anyone to be here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Our salesperson, Willie was very easy to work with and

Our salesperson, Willie was very easy to work with and made the transaction go smoothly. Keep up the great work!

Our salesperson, Willie was very easy to work with and

Our salesperson, Willie was very easy to work with and made the transaction go smoothly. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 75 reviews