Reviews
Great services. Clean facilities.
Always pleasant, helpful. Trust them. Waiting area is comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Title
I have never had a problem with Laura Buick. Everyone is friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All around great experience
Everyone was great. Smooth operation. The truck wasn't prepped very well but with so much volume it is understandable- but not excusable. I would definitely recommend these folks to anyone. Worth the travel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
Steve Hobbs was professional and not pushy. Enjoyed working with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Service Around!
We had researched and shopped for several months looking for the best vehicle for my wife. We drove a Buick Enclave in Missouri, and she loved it. Then, a dealership actually told us about Laura Buick, so we checked there. J.D. was amazing from the moment we were introduced to him. He listened to our needs, and based on his knowledge helped us to make the choices that worked best for us. Never, did we feel as if he was pushing us to buy, and while we actually weren't planning to buy when we went in, we were so pleased with the service and price, we walked out proud owners! If you don't realize what a fantasic salesman you have in JD, I urge you to take a second look..he is by far the best I've ever dealt with! Thank you Laura Buick, you have made us customers who will be returning when we need another new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great services, friendly staff, clean facilities
Everyone was very helpful and friendly. Excellent variety of vehicles to choose from and great pricing. Definitely the best place to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Price, Great Service and Super friendly
Brian Kratky had been very patient and understanding during the entire purchase. We changed our minds three times on the color and he was nothing but polite and patient. Thanks again Brian.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
One Great Car Shopping Experience
I have nothing but positive things to say about Laura The sales staff are pleasant, helpful, and try hard to give you a excellent car shopping experiece without the pushy techniques of many of the sales people at other dealerships I have visited. Their stock of new cars and trucks is amazing! If you cant find it there, they will find it for you. But I am betting you find just what you are looking for at Laura Buick GMC! Love my new Terrain!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Our salesman, Rich Kindel, was very helpful. He never sounded annoyed when I called him ten times a day and if he couldn't talk right then, he always called me right back. We didn't pick our Terrain up until late on a Friday night and Rich stayed with us after hours to make sure he went through all of the features of our new car. He also called me a couple days later to make sure I didn't come across any questions over the weekend. Our finance guy, Gary, was also very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 GMC 3500HD DENALI DUALLY
Bryan Kratky was great! He helped us out in every way possible!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase