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Laura Buick GMC

(3,722 reviews)
Visit Laura Buick GMC
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2024 consumer dealer award 2019 consumer dealer award
New (618) 223-6804 (618) 223-6804
Used (618) 223-5998 (618) 223-5998
Service (618) 623-0346 (618) 623-0346

Reviews

(3,722 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laura Buick GMC from DealerRater.

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Excellent, as always.

Fast, friendly service. The Laura Team is excellent. I have been a long-time customer and the service department is the major reason I continue to buy vehicles at Laurs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

QUICK. PAINLESS. UPFRONT. AWESOME!!!

These guys at Laura are great! Front to back they are some of the best I have ever dealt with. Painless, upfront pricing, and just awesome to do business with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Purchase of new vehicle

I was very satified with the pricing and the service. Brian White was very helpful and courteous. I strongly recommend Laura Buick be considered for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Had a led module go out

I had a warranty issue on my led screen. They equipped me with a comparable truck while they fixed my truck. When I returned to get my truck, it was one signature and I was in and out dropping of the rental and getting my truck. Everything was covered under my warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Awesome experience

I just bought a GMC Terrain from Kelly Sandheinrich at Laura Buick GMC. Trust me I dont normally enjoy the car buying process. But this was the most enjoyable experience I have ever had buying a vehicle. Kelly was professional, friendly and excited about helping me through the process. Plus the price of the vehicle could not be beat, much less matched, by any other dealer. The Laura Buick GMC operation runs like a well oiled machine. Typically once you get to the financing stage you need to be prepared to spend hours finalizing the deal. I was in and out of financing in under 30 minutes. The process from start to finish, which included test driving a Terrain, took less than 2 hours. I can tell you I will not buy another vehicle from another dealership and have referred my family and friends to Kelly Sandheinrich. Give him a call. You won’t be disappointed!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience great price amazing customer service

Handled everything before I got to the dealership where all I had to do was sign papers. Best price out of anyone hands down. Had an amazing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easiest deal ever.

I am still in awe at how easy this deal was to put together, not to mention the price was right. Highly recommend this dealer if you need a new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy. Great price. Quick transaction.

The 5 hour drive to Laura GMC was worth the trip. Would definitely do it again for our next car. Jon was nice to work with. Would go to him again next visit. My son in law work with Jon and had a similar experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful GMC Dealership!

I just purchased a 2019 GMC Sierra from Laura Buick GMC and found their dealership to be "second to none on pricing" and from a group of very professional and dedicated employees!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience. Highly recommend this dealer!

I was having trouble finding the exact truck I wanted locally, and I was searching online and came across their website. They had the truck I was looking for and they had the best price as well. It was an absolute pleasure from start to finish. My salesman Andrew was incredibly helpful and went above and beyond to set everything up, he was incredibly transparent which is incredibly rare and looked out for my best interest. Honestly this is the best dealership by a longshot and I've been to a lot! If you're questioning whether or not to make the drive... I drove 18hrs from New York and plan on getting my next one from them as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.