Reviews
I took my Equinox to the body shop and Mark W was
I took my Equinox to the body shop and Mark W was absolutely great. He diagnosed the problem, gave me an estimate, and told me when to come back. I brought it back and it was done in a short time. I can’t say enough about how nice and considerate he was. Especially when he looked at it and knew exactly what it needed to effect the repair. As a result of his actions, I will continue to bring my car back for service and anything else that needs repair going forward. Thanks so much!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ralph, Thank you for choosing First State Collision Center for your repair needs. We appreciate the kind comments about Mark. He is truly an asset to our company! We hope to see you in the future.
Always helpful in setting up appointment; always
Always helpful in setting up appointment; always communicate with me (owner) about prices and options.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2023 Trail Boss
Bought a 2023 Trail Boss , Debbie in sales was perfect. Spent a long time explaining and helping set the truck up . Butch did a great job also with the pricing . I’ll be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! We will be here with excellent service when you need it. Take care.
Fast , friendly service at the right price
Oil change took less than 40 minutes and everyone was professional and friendly. I'll be back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your business and look forward to seeing you again for all your service needs.
We would not go to another dealership for repair
We would not go to another dealership for repair work, routine maintenance, or trade-ins for vehicles. First State has always given top-notch satisfaction, and we are quick to recommend them to our friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice people to deal with.
Very nice people to deal with. Unfortunately, the car had an awful stench. They tried to detail the vehicle, but I could smell the funky odor through the chemicals of the cleaning products. A shame. Car was in great condition as far as I could see standing outside the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
First State First Rate
Service reps, Cashiers, real pros, treated me like a most valued customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for the continued business. We will continue to provide excellent customer service.
First State Service Department
I retired in 2018 after spending 50 years in the automotive service industry, mostly working for GM dealers, over that time I held most every position in the service industry from new car get ready to parts and service director. First State Chevrolet has always been professional when I used them for my service needs. I would without any hesitation recommend First State Chevrolet to anyone that needed their vehicle repaired or serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barry, Thank you for the positive review. We appreciate your business and look forward to keeping your vehicle in top service condition. When I see a review like this, I know that our team as a whole is doing the job the way it should be done, which is putting the customer first. Thanks again and we will see you on your next service visit.
Always willing to satisfy the customer Very pleasant...
Always willing to satisfy the customer Very pleasant people Very willing to make customer happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
During this challenging time, where most dealers that...
During this challenging time, where most dealers that have any new cars, want "upfits", market adjustments" etc.,ie: "let's take advantage of you" First State gave a fair and honest price. Debbie Wilkins was the most attentive, knowledgeable and responsive salesperson I have ever met. After purchasing DOZENS of cars/trucks from other local dealers, First State will be my go to in the future. Should be FIRST CLASS not First State. C. Larmore Ocean City MD.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car