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Waldorf Ford

(1,190 reviews)
Visit Waldorf Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed

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New (301) 965-9511 (301) 965-9511
Used (301) 965-9508 (301) 965-9508
Service (301) 965-9520 (301) 965-9520

Inventory

See all 313 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2024.
Welcome to Waldorf Ford your source for Ford in the Washington DC area. Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to visit us online at waldorfford.com or stop by our dealership. We're located at 2440 Crain Hwy Waldorf MD. Waldorf Ford has founded its reputation on customer trust and satisfaction. We know that trust isn't simply given so we have dedicated ourselves to earn yours. Because of this dedication we have been awarded Ford's President's Award for exceptional customer service 22 times. We hope you will consider us for your next vehicle.
We are Dedicated to Excellence

Service center

Phone number (301) 965-9520

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Waldorf Ford from DealerRater.

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Informative, helpful.

Informative, helpful. Gave the best deal possible. Aiden always tried to get answers if he didn't already know.

Informative, helpful.

Informative, helpful. Gave the best deal possible. Aiden always tried to get answers if he didn't already know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Aiden and our team! We appreciate your business and hope to see you again at Waldorf Ford. Enjoy your new ride! - Waldorf Ford

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I was pleased with the service.

I was pleased with the service. I used a coupon offer and hope to continue to receive such savings for more future use.

I was pleased with the service.

I was pleased with the service. I used a coupon offer and hope to continue to receive such savings for more future use.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Pamela, we are so pleased you enjoyed your visit to Waldorf Ford and that you appreciated our promotions. We look forward to serving you again!

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Great personalty.

Great personalty. Kept me informed of my vehicles status. Informed me of other maintenance that may be needed.

Great personalty.

Great personalty. Kept me informed of my vehicles status. Informed me of other maintenance that may be needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! It's always a pleasure to assist you here at Waldorf Ford.

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The dealer was customer friendly and very thorough .

The dealer was customer friendly and very thorough . The experience was great and the service

The dealer was customer friendly and very thorough .

The dealer was customer friendly and very thorough . The experience was great and the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review. We look forward to your next visit to Waldorf Ford!

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Great business dealing with the maintenance shop!

Great business dealing with the maintenance shop! Very courteous and professional!! This is my favorite dealer to get work done to my truck!

Great business dealing with the maintenance shop!

Great business dealing with the maintenance shop! Very courteous and professional!! This is my favorite dealer to get work done to my truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Will! We're so grateful for your trust and loyalty. We look forward to serving you and your truck again at Waldorf Ford. Safe travels!

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I had an excellent experience at Waldorf Ford.

I had an excellent experience at Waldorf Ford. Ashley was very attentive to my needs and updated me about my vehicle in a timely manner. I would highly recommend Waldorf ford to friends and family!

I had an excellent experience at Waldorf Ford.

I had an excellent experience at Waldorf Ford. Ashley was very attentive to my needs and updated me about my vehicle in a timely manner. I would highly recommend Waldorf ford to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Ozzy! We’re pleased to hear Ashley provided timely updates and attentive service. Looking forward to serving you again at Waldorf Ford!

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Professional service, on time delivery, willing to answer

Professional service, on time delivery, willing to answer questions and give insight on what's been done and what needs to be done.

Professional service, on time delivery, willing to answer

Professional service, on time delivery, willing to answer questions and give insight on what's been done and what needs to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Waldorf Ford and for sharing your rating of our team! We are always happy to help and we hope to see you again in the future. Safe travels!

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I wasn’t satisfied with what they told me about the grill

I wasn’t satisfied with what they told me about the grill the chrome part of the grill in the center. They told me that a piece of it was broken off and the other side is loose and they said #Warranty doesn’t cover it. I don’t understand that.

I wasn’t satisfied with what they told me about the grill

I wasn’t satisfied with what they told me about the grill the chrome part of the grill in the center. They told me that a piece of it was broken off and the other side is loose and they said #Warranty doesn’t cover it. I don’t understand that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for the inconvenience and frustration you've experienced regarding the grille issue. We suggest contacting our service manager to discuss your issues in greater detail. We want to help in any way we can. Thank you for your patience and understanding. - The Waldorf Ford Team

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The staff was helpful and very responsive to questions.

The staff was helpful and very responsive to questions. We were not financing so that moved things along. No high pressure for any additional purchases.

The staff was helpful and very responsive to questions.

The staff was helpful and very responsive to questions. We were not financing so that moved things along. No high pressure for any additional purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Waldorf Ford.

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Very professional, All employees seek to help waiting

Very professional, All employees seek to help waiting customers. Not like other dealerships who keep you waiting.

Very professional, All employees seek to help waiting

Very professional, All employees seek to help waiting customers. Not like other dealerships who keep you waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback means the world to us! Thank you for choosing Waldorf Ford and for sharing your experience.

Consumer response

Recommend this Dealership.

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