Reviews
Very helpful and great customer service!
I needed an affordable, new vehicle with a monthly payment under $350. I wanted to trade in my previous vehicle however, I was not offered nearly enough at several other dealerships. I contacted Jack Schmitt Chevrolet in O'Fallon Illinois and spoke with Christine. I live over an hour away from the dealership so I was a little hesitant on driving all the way there for nothing. But Christine made the drive worthwhile with a genuinely, friendly attitude. She was very helpful and went above my expectations to help me get into the vehicle I wanted. Christine was able to get the price of the vehicle where I needed it and offered me more than any other dealership for my trade in vehicle. I am very happy with my buying experience and definitely recommend Jack Schmitt to anyone looking to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the fantastic review, Chris! We appreciate you taking the time to drive over an hour to come to us. Christine appreciates the positive feedback and is happy you enjoyed your time with her. Our team appreciates the recommendation! Enjoy the new car! Come to see us again!
Awesome experience
Andy was OUTSTANDING! When I arrived the cars I wanted to test drive were already started and waiting for me. My mother also complimented Andy for his professionalism and fun spirit. The facility was clean, and just like home with an assortment of snacks and beverages while you wait. All of my needs were met on my purchase and Andy has surely earned my next car purchase (already!).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is great news, Brittany! We love to hear about the great experiences our customers have. We hope that Andy and the rest of our team get to assist you again, it's our pleasure. Visit soon and have a great day!
Buying a used car
I had a great experience buying a used car. Staff was very friendly & helpful. Ronnie & Mr. Mike were such a great help they have great customer service will definitely be back if I get a new car & will recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Brittany! We are so pleased that you had such a positive car buying experience with us! We will be sure to pass on your kind words to Ronnie and Mr. Mike and we look forward to working with you again in the future. Thank you for your business!
Excellent service
I was in the market for an electric car, and had lots of questions about the Bolt. Mr. Mike Williams and, later, Sue Harbstreet were great hosts. They helped me with the ins and outs of the car even after it became clear I wouldn't be able to buy from them (by chance, I had found promotional discounts elsewhere that they couldn't currently match). I eventually did buy a Bolt, and after all the help I got from these guys, I wish I could have bought it here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We're sorry to hear that you ended up going to another dealership, but we're glad to hear that our team was able to help you make an informed purchasing decision! If you need anything in the future, please let us know!
Buying a Bolt
I purchased a new Bolt at Jack Schmitt Chevrolet. The dealer I purchased the car from was John Weilmuenst and he was easy to work with and very professional. I got a great deal and felt good with my buy. I recommend Jack Schmitt Chevrolet if you are in the market for a new Chevy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave this feedback about your recent experience here at Jack Schmitt Chevrolet of O'Fallon. We're so pleased to hear that John was a true professional. We loved working with you, and we sincerely appreciate your recommendation.
A Different Experience
I worked with Tim Schuhardt to purchase my car and Tim Wagner to finance. Both were VERY professional. It was a whole different experience buying a car at Jack Schmitt. I'd could best describe it as fairly effortless and completely unlike other dealerships I purchased from in the past. The vehicle I wanted was price competitively and I was given a reasonable price for my trade in. I'll definitely be back to purchase another car from Jack Schmitt Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Clint, thank you so much for the kind words and 5-star review. We are happy to hear that we were able to exceed your expectations of what the car buying process could be. We look forward to seeing you again in the future!
A Different Experience
I worked with Tim Schuhardt to purchase my car and Tim Wagner to finance. Both were VERY professional. It was a whole different experience buying a car at Jack Schmitt. I'd could best describe it as fairly effortless and completely unlike other dealerships I purchased from in the past. The vehicle I wanted was price competitively and I was given a reasonable price for my trade in. I'll definitely be back to purchase another car from Jack Schmitt Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clint, thank you for sharing your experience with us! Strong and trustworthy customer service is a value held with very high importance here at Jack Schmitt Chevrolet and we're pleased to hear that Tim and Tim were able to serve you in that way. Thank you for your business and for taking the time to leave a review. We look forward to seeing you soon! Enjoy your new car!
2015 Traverse
The service at Jack Schmitt Chevy World is always outstanding....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for letting us know how we're doing, Darleen! Let us know if there are any other car or service needs that we can meet for you.
Best experience ever
This is late, I apologize, but last summer I was looking to trade my 2013 Volt in on a 2017 Volt with ACC, Jack Schmitt had one optioned exactly as I would have. I walked into the showroom and was met by Tim Schuhardt and John Weilmusnster. Told them what I wanted, within 15 minutes they had inspected my trade and offered me a very fair and acceptable offer. 3 hours later my wife and I drove off in our new 2017 Volt. We couldn't have had a more pleasant buying experience. Now in all honesty I have purchased over 20 vehicles from Jack Schmitt since 1989 and love their service department. I can say it's like being family when I visit the dealership. Kathy, Chad, Tim, John W, John R and Mike are all friends and make buying a pleasant experience. But I must say with the new Chevy's I'm only visiting the service dept for oil changes. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow! What an honor, Tom & Pat. You made our team's day, and thank you so much for your very kind words about our team. It was so great to see you and help you find the 2017 Volt you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!
My awesome new Traverse!
I had been looking for a new vehicle for some time. My Husband and I took a trip through the Jack Schmitt lot. Arron Cox came out to help us and shoot in the crazy cold rain as we went from car to car. He graciously opened doors and let us sit in them. I left there to drive an Acadia at a diff dealership. I was not impressed with the selection or the salesman. When we were ready we went back up to see Arron and I am very glad I did. I got an amazing car and deal. Go see Arron for all your car needs. He will treat you right and go above and beyond!! Thank you. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and great review! We're glad to hear Arron provided such a fantastic purchasing experience for you. This is the kind of visit we hope all of our guests have. Congratulations on your new ride!