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Tom Tepe Autocenter

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Tepe Autocenter from DealerRater.

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We love getting our vehicles from Tom Tepe. They have a...

We love getting our vehicles from Tom Tepe. They have a great selection of vehicles on the lot and are capable of getting any vehicle you may want. We especially love working with the employees, big shout out to Zeth O'Neal for helping us through every step of the way with our vehicle buying decision!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly recommend Tom Tepe Autocenter. Purchased a 2016...

Highly recommend Tom Tepe Autocenter. Purchased a 2016 Silverado from Cory. He made the whole process nice and smooth and felt very comfortable with him. The sales manager Justin went above and beyond to give me a great deal that I could not pass up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very easy to work with! Got a great deal! Very...

Very easy to work with! Got a great deal! Very knowledgeable and helpful! This is definitely a dealship I will recommend to my freinds and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tom Teppe

Love these guys! Always ready to help and make things happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Tom Tepe Autocenter Team

2015 Chevy equinox

They did a good job at helping me with what I needed

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Tom Tepe Autocenter Team

Our experience

Best experience ever. Cory was a non-presure guy yet very knowledgeable and pleasant. His follow up was consistent and non-intrusive. The dealership was clean and organized. I will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this fantastic review! It's great to hear that Cory delivered the high-quality customer service we strive to deliver. We will gladly share your compliments with Cory and the team. We look forward to helping you again in the future. - The Tom Tepe Autocenter Team

General Service

Skilled Techs Timely repairs Knowledge of products Professional Staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!- The Tom Tepe Autocenter Team

Dis satified will waste of 2.5 hours

All I can say is do not call for pricing of vehicle was told one price got there and price changed 16k more said because of upgrades now keep in mind I called said to young lady what is price of red chevy on left side when pulling in there was only the one truck parked there She said 49,173 told her i driving semi be couple days for i can come look at it after 2.5 hours being there they said that price was a mistake she priced a different truck !!! With that being said so you all know do not call to see what price of vehicle is physically go put u hand on it and say what is this for sale for price wise. Cause what I was told and what I was told when got there is completely different Staff all friendly ,clean maybe one day I will go back but will not be any time soon

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

James, thank you for taking the time to provide this feedback. We value hearing from all of our guests and will be sharing your comments with our management team. - The Tom Tepe Autocenter Team

GREAT PLACE sERVICE DEPT IS GREAT.

Grate service dept. Dennis is great, truthful and fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!- The Tom Tepe Autocenter Team

Very shady on their numbers

I almost fell for their deal until I checked the number a little Closer ... what a waste of time 3 hrs I spent at your dealership!!! SMH I got got up 3 times to leave and they kept coming back and when I thought we had a deal and was ready to buy the good old bait and switch came out. I already had my financing from my bank but they had to run my credit to get me a better deal and they failed at that too. The only thing I can say is check your numbers before you sign your name. I really wish I could leave you 0 stars rating.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.