Reviews
Write a reviewThey don't back up there sales when buying a used car.
They don't back up there sales when buying a used car. They sale junk.
They don't back up there sales when buying a used car.
They don't back up there sales when buying a used car. They sale junk.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Continued excellence
My 5th purchase from this dealership and they continue to exceed expectations. Cory always knows the vehicle that is best for me. The entire process took less than 3 hours. Finance department gets the job done quickly and presented multiple options for me.
Continued excellence
My 5th purchase from this dealership and they continue to exceed expectations. Cory always knows the vehicle that is best for me. The entire process took less than 3 hours. Finance department gets the job done quickly and presented multiple options for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
purchased a small used car, had for 1 day and check
purchased a small used car, had for 1 day and check engine light came on, drove back to dealership, they had for 4 days, picked it up, check engine light on again, took it back to reverse deal since they had vehicle longer than was in possession, they lied and sd title work complete already, dropped car off left, called banking institute and stated dealership was "unwinding deal" no contact AT ALL bank sent a letter that payment was late, called dealership to speak to "Harry Tepe" WILL NOT RETURN ANY PHONE CALLS! SMALL LOCAL TOWN WORD OF MOUTH SPREADS FAST DO NOT DO BUSINESS WITH THIS PLACE, now having to get attorney to have taken off credit report and making dealership make this right! TOTAL SHAM, Very disappointed, Tom Tepe did not do business like this, I know, I worked for him for 3 years!
purchased a small used car, had for 1 day and check
purchased a small used car, had for 1 day and check engine light came on, drove back to dealership, they had for 4 days, picked it up, check engine light on again, took it back to reverse deal since they had vehicle longer than was in possession, they lied and sd title work complete already, dropped car off left, called banking institute and stated dealership was "unwinding deal" no contact AT ALL bank sent a letter that payment was late, called dealership to speak to "Harry Tepe" WILL NOT RETURN ANY PHONE CALLS! SMALL LOCAL TOWN WORD OF MOUTH SPREADS FAST DO NOT DO BUSINESS WITH THIS PLACE, now having to get attorney to have taken off credit report and making dealership make this right! TOTAL SHAM, Very disappointed, Tom Tepe did not do business like this, I know, I worked for him for 3 years!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Widow buying vehicle awesome experience enjoyed da
Buying a vehicle was a pleasant experience. Eeryone I dealt with super nice not pushy at all. I would highly recommend at least check them out. Willie,Jared,and Zack fun guys they also listen closely to your opinions
Widow buying vehicle awesome experience enjoyed da
Buying a vehicle was a pleasant experience. Eeryone I dealt with super nice not pushy at all. I would highly recommend at least check them out. Willie,Jared,and Zack fun guys they also listen closely to your opinions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I do a price watch on the car they dropped the car down...
I do a price watch on the car they dropped the car down $2,000 I call him back and ask him what the heck. They say oh that was an air so they raise the price back up. Then associate calls me to see if I want to sell my car. When I tell the associate what happened they said oh I will let the management now. Then when I say that's okay because I'm going to let the Attorney General know about your practices. I go back on to see that the car is now marked up to $24,000. So from Veterans Day to today November 14th the price is changed three times online and I screenshot all three of the prices within 4 days. I know I'm thinking the same thing how is this even possible. By the way this is a follow-up review from my last review. Richard
I do a price watch on the car they dropped the car down...
I do a price watch on the car they dropped the car down $2,000 I call him back and ask him what the heck. They say oh that was an air so they raise the price back up. Then associate calls me to see if I want to sell my car. When I tell the associate what happened they said oh I will let the management now. Then when I say that's okay because I'm going to let the Attorney General know about your practices. I go back on to see that the car is now marked up to $24,000. So from Veterans Day to today November 14th the price is changed three times online and I screenshot all three of the prices within 4 days. I know I'm thinking the same thing how is this even possible. By the way this is a follow-up review from my last review. Richard
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The most helpful and generous reps run this place!
The most helpful and generous reps run this place! I’ve dealt with them for many years, and ill never go anywhere else for anything vehicle related. Thanks Tom Tepe! You the best 😊
The most helpful and generous reps run this place!
The most helpful and generous reps run this place! I’ve dealt with them for many years, and ill never go anywhere else for anything vehicle related. Thanks Tom Tepe! You the best 😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They sold me a car with known problems they ‘thought’...
They sold me a car with known problems they ‘thought’ they had fixed. Oil leaking on my driveway 1 hour after purchase! $2000 in repairs and they refuse to return my calls! Take your business elsewhere!!
They sold me a car with known problems they ‘thought’...
They sold me a car with known problems they ‘thought’ they had fixed. Oil leaking on my driveway 1 hour after purchase! $2000 in repairs and they refuse to return my calls! Take your business elsewhere!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sold me a car with problems they said they fixed!
Sold me a car with known problems! Oil leaking on my driveway 1 hour after purchase! They said this had been fixed. They lied! $2000 to repair. Would NOT return my calls! CROOKS! TAKE YOUR BUSINESS ELSEWHERE!
Sold me a car with problems they said they fixed!
Sold me a car with known problems! Oil leaking on my driveway 1 hour after purchase! They said this had been fixed. They lied! $2000 to repair. Would NOT return my calls! CROOKS! TAKE YOUR BUSINESS ELSEWHERE!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service with absolutely NO pressure. Salespeople...
Great service with absolutely NO pressure. Salespeople are friendly, helpful, and full of smiles. Highly recommend! We have purchased many cars here ver the years and always return to Tom Tepe.
Great service with absolutely NO pressure. Salespeople...
Great service with absolutely NO pressure. Salespeople are friendly, helpful, and full of smiles. Highly recommend! We have purchased many cars here ver the years and always return to Tom Tepe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
highly recommend Tom Tepe autocenter
They found the vehicle i was looking for and took good care us during the deal. Would highly recommend them to my friends and family.
highly recommend Tom Tepe autocenter
They found the vehicle i was looking for and took good care us during the deal. Would highly recommend them to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car