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Tom Tepe Autocenter

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–7:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Tepe Autocenter from DealerRater.

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They don't back up there sales when buying a used car.

They don't back up there sales when buying a used car. They sale junk.

They don't back up there sales when buying a used car.

They don't back up there sales when buying a used car. They sale junk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Continued excellence

My 5th purchase from this dealership and they continue to exceed expectations. Cory always knows the vehicle that is best for me. The entire process took less than 3 hours. Finance department gets the job done quickly and presented multiple options for me.

Continued excellence

My 5th purchase from this dealership and they continue to exceed expectations. Cory always knows the vehicle that is best for me. The entire process took less than 3 hours. Finance department gets the job done quickly and presented multiple options for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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purchased a small used car, had for 1 day and check

purchased a small used car, had for 1 day and check engine light came on, drove back to dealership, they had for 4 days, picked it up, check engine light on again, took it back to reverse deal since they had vehicle longer than was in possession, they lied and sd title work complete already, dropped car off left, called banking institute and stated dealership was "unwinding deal" no contact AT ALL bank sent a letter that payment was late, called dealership to speak to "Harry Tepe" WILL NOT RETURN ANY PHONE CALLS! SMALL LOCAL TOWN WORD OF MOUTH SPREADS FAST DO NOT DO BUSINESS WITH THIS PLACE, now having to get attorney to have taken off credit report and making dealership make this right! TOTAL SHAM, Very disappointed, Tom Tepe did not do business like this, I know, I worked for him for 3 years!

purchased a small used car, had for 1 day and check

purchased a small used car, had for 1 day and check engine light came on, drove back to dealership, they had for 4 days, picked it up, check engine light on again, took it back to reverse deal since they had vehicle longer than was in possession, they lied and sd title work complete already, dropped car off left, called banking institute and stated dealership was "unwinding deal" no contact AT ALL bank sent a letter that payment was late, called dealership to speak to "Harry Tepe" WILL NOT RETURN ANY PHONE CALLS! SMALL LOCAL TOWN WORD OF MOUTH SPREADS FAST DO NOT DO BUSINESS WITH THIS PLACE, now having to get attorney to have taken off credit report and making dealership make this right! TOTAL SHAM, Very disappointed, Tom Tepe did not do business like this, I know, I worked for him for 3 years!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Widow buying vehicle awesome experience enjoyed da

Buying a vehicle was a pleasant experience. Eeryone I dealt with super nice not pushy at all. I would highly recommend at least check them out. Willie,Jared,and Zack fun guys they also listen closely to your opinions

Widow buying vehicle awesome experience enjoyed da

Buying a vehicle was a pleasant experience. Eeryone I dealt with super nice not pushy at all. I would highly recommend at least check them out. Willie,Jared,and Zack fun guys they also listen closely to your opinions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I do a price watch on the car they dropped the car down...

I do a price watch on the car they dropped the car down $2,000 I call him back and ask him what the heck. They say oh that was an air so they raise the price back up. Then associate calls me to see if I want to sell my car. When I tell the associate what happened they said oh I will let the management now. Then when I say that's okay because I'm going to let the Attorney General know about your practices. I go back on to see that the car is now marked up to $24,000. So from Veterans Day to today November 14th the price is changed three times online and I screenshot all three of the prices within 4 days. I know I'm thinking the same thing how is this even possible. By the way this is a follow-up review from my last review. Richard

I do a price watch on the car they dropped the car down...

I do a price watch on the car they dropped the car down $2,000 I call him back and ask him what the heck. They say oh that was an air so they raise the price back up. Then associate calls me to see if I want to sell my car. When I tell the associate what happened they said oh I will let the management now. Then when I say that's okay because I'm going to let the Attorney General know about your practices. I go back on to see that the car is now marked up to $24,000. So from Veterans Day to today November 14th the price is changed three times online and I screenshot all three of the prices within 4 days. I know I'm thinking the same thing how is this even possible. By the way this is a follow-up review from my last review. Richard

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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The most helpful and generous reps run this place!

The most helpful and generous reps run this place! I’ve dealt with them for many years, and ill never go anywhere else for anything vehicle related. Thanks Tom Tepe! You the best 😊

The most helpful and generous reps run this place!

The most helpful and generous reps run this place! I’ve dealt with them for many years, and ill never go anywhere else for anything vehicle related. Thanks Tom Tepe! You the best 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They sold me a car with known problems they ‘thought’...

They sold me a car with known problems they ‘thought’ they had fixed. Oil leaking on my driveway 1 hour after purchase! $2000 in repairs and they refuse to return my calls! Take your business elsewhere!!

They sold me a car with known problems they ‘thought’...

They sold me a car with known problems they ‘thought’ they had fixed. Oil leaking on my driveway 1 hour after purchase! $2000 in repairs and they refuse to return my calls! Take your business elsewhere!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Sold me a car with problems they said they fixed!

Sold me a car with known problems! Oil leaking on my driveway 1 hour after purchase! They said this had been fixed. They lied! $2000 to repair. Would NOT return my calls! CROOKS! TAKE YOUR BUSINESS ELSEWHERE!

Sold me a car with problems they said they fixed!

Sold me a car with known problems! Oil leaking on my driveway 1 hour after purchase! They said this had been fixed. They lied! $2000 to repair. Would NOT return my calls! CROOKS! TAKE YOUR BUSINESS ELSEWHERE!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service with absolutely NO pressure. Salespeople...

Great service with absolutely NO pressure. Salespeople are friendly, helpful, and full of smiles. Highly recommend! We have purchased many cars here ver the years and always return to Tom Tepe.

Great service with absolutely NO pressure. Salespeople...

Great service with absolutely NO pressure. Salespeople are friendly, helpful, and full of smiles. Highly recommend! We have purchased many cars here ver the years and always return to Tom Tepe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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highly recommend Tom Tepe autocenter

They found the vehicle i was looking for and took good care us during the deal. Would highly recommend them to my friends and family.

highly recommend Tom Tepe autocenter

They found the vehicle i was looking for and took good care us during the deal. Would highly recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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