Reviews
Write a reviewNeeded engine light checked and they said we needed oil
Needed engine light checked and they said we needed oil change which was already done and they overfilled it cause a rear main seal to go out but said it wasn't on them. Didn't have oil leak until they worked on it. Charged 823 dollars to replace a coil pack and change oil. The Mitchell's
Needed engine light checked and they said we needed oil
Needed engine light checked and they said we needed oil change which was already done and they overfilled it cause a rear main seal to go out but said it wasn't on them. Didn't have oil leak until they worked on it. Charged 823 dollars to replace a coil pack and change oil. The Mitchell's
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Matt , Mike and the lady doing the paperwork we're all
Matt , Mike and the lady doing the paperwork we're all great. I'm thrilled.
Matt , Mike and the lady doing the paperwork we're all
Matt , Mike and the lady doing the paperwork we're all great. I'm thrilled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!
First, I want to commend the service staff for squeezing me in when I did not have an appointment. The battery on my car was dead and I had no alternate vehicle. Second, they did everything on my list at a reasonable price. They also cleaned the outside of my car. Everyone I dealt with was professional and pleasant. What kept this from being 5 stars is the plastic that was left on my steering wheel and seats as well as the floormat. This part was not a big deal except they didn't have a trash can outside that I could quickly dispose of it. The other thing was a price quote they gave me for a water pump replacement. I thought it was extremely high as I always check prices for various services on the internet before I agree to have the work done. They were very fair on the battery price but in my opinion, way off the charts for the water pump replacement. Other than that, the service was excellent. I would definitely take my car there again.
Great Service!
First, I want to commend the service staff for squeezing me in when I did not have an appointment. The battery on my car was dead and I had no alternate vehicle. Second, they did everything on my list at a reasonable price. They also cleaned the outside of my car. Everyone I dealt with was professional and pleasant. What kept this from being 5 stars is the plastic that was left on my steering wheel and seats as well as the floormat. This part was not a big deal except they didn't have a trash can outside that I could quickly dispose of it. The other thing was a price quote they gave me for a water pump replacement. I thought it was extremely high as I always check prices for various services on the internet before I agree to have the work done. They were very fair on the battery price but in my opinion, way off the charts for the water pump replacement. Other than that, the service was excellent. I would definitely take my car there again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recommend Elswhere
I would recommend finding another dealership if looking to purchase for a business. Dennis was very pushy and non-understanding to what I was looking for in terms of vehicle, pricing and financing. I asked for the finance department to contact me regarding business financing, in which they never reached out to me, until I wrote a less than appealing review on Google. In which the gentleman from finance, Jim, tried to constantly talk over me, give inaccurate and untrue information. In addition a representative was in the background mocking and laughing at what I was saying. Their methods of transparency carry a lack of understanding for someone in the market for a vehicle. To the date, even though I asked numerous times to take me off their email list, I continue as I write this review get emails from the sales manager of this location to purchase. Between Dennis and Jim, they spent more time caring about their Google review over the actual transparency of vehicle and financing wants and needs.
Recommend Elswhere
I would recommend finding another dealership if looking to purchase for a business. Dennis was very pushy and non-understanding to what I was looking for in terms of vehicle, pricing and financing. I asked for the finance department to contact me regarding business financing, in which they never reached out to me, until I wrote a less than appealing review on Google. In which the gentleman from finance, Jim, tried to constantly talk over me, give inaccurate and untrue information. In addition a representative was in the background mocking and laughing at what I was saying. Their methods of transparency carry a lack of understanding for someone in the market for a vehicle. To the date, even though I asked numerous times to take me off their email list, I continue as I write this review get emails from the sales manager of this location to purchase. Between Dennis and Jim, they spent more time caring about their Google review over the actual transparency of vehicle and financing wants and needs.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
The service dept is not very pleasant and are rude
Brought my vehicle in to have the Sinclair bought battery checked. Left my car all day to find at the end of the day no service was done. Drove home to return the next day and the battery was dead. Had to have car towed at my expense and miss work. Very aggravating. I have spent many $ over the years. This was very unfortunate.
The service dept is not very pleasant and are rude
Brought my vehicle in to have the Sinclair bought battery checked. Left my car all day to find at the end of the day no service was done. Drove home to return the next day and the battery was dead. Had to have car towed at my expense and miss work. Very aggravating. I have spent many $ over the years. This was very unfortunate.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
GO SOME WERE ELSE
I took the vehicle back 1 business day after I took it home. I told them I changed my mind about the purchase. they refused to work with me and cancel the lone. In Missouri there is a three day right of recitation law. I will never be dealing with any Dave Sinclair dealer ship ever again.
GO SOME WERE ELSE
I took the vehicle back 1 business day after I took it home. I told them I changed my mind about the purchase. they refused to work with me and cancel the lone. In Missouri there is a three day right of recitation law. I will never be dealing with any Dave Sinclair dealer ship ever again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nathan - I'm sorry to hear about this experience and would like the opportunity to discuss the situation with you in greater detail. If you have a moment, would you please contact me directly? Thank you, Tyler Trenary - General Manager - tyler@davesinclairauto.com
Dennis, my salesman, and Tyler Trenary went above and...
Dennis, my salesman, and Tyler Trenary went above and beyond to make this a great experience. They did everything I asked and went even further to make me happy. Great dealership and people.
Dennis, my salesman, and Tyler Trenary went above and...
Dennis, my salesman, and Tyler Trenary went above and beyond to make this a great experience. They did everything I asked and went even further to make me happy. Great dealership and people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review! We're so glad Dennis & Tyler exceeded your expectations and we hope we have the opportunity to work with you again in the future. Take care! - The Dave Sinclair Chrysler Dodge Jeep RAM Team
Get a good deal at this dealer and talk to Dennis
Dennis was very helpful and explained everything to us. The vehicle we purchased is very nice and we are enjoying it! Would use them again and recommend to others!
Get a good deal at this dealer and talk to Dennis
Dennis was very helpful and explained everything to us. The vehicle we purchased is very nice and we are enjoying it! Would use them again and recommend to others!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Walter, we are so happy that our team at Dave Sinclair Chrysler Dodge Jeep RAM could do a great job for you! Dennis and the team appreciate your business.
Dealer took back signed offer to negotiate highest price...
Dealer took back signed offer to negotiate highest price between two buyers. Ended up selling the vehicle for 3k over advertised
Dealer took back signed offer to negotiate highest price...
Dealer took back signed offer to negotiate highest price between two buyers. Ended up selling the vehicle for 3k over advertised
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Corey, thank you for bringing this to my attention. We take pride in our customers and this situation is very concerning. Please contact me at your earliest convenience to discuss this further. Thanks, Tyler Trenary - General Manager - tyler@davesinclairauto.com
top notch service!
Dennis and Justin treated us great through the entire process. Even with not the greatest of credit they managed to get us into a fantastic vehicle that we really wanted!
top notch service!
Dennis and Justin treated us great through the entire process. Even with not the greatest of credit they managed to get us into a fantastic vehicle that we really wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dennis and Justin will be thrilled to hear they gave you such excellent care, Aaron! We appreciate you taking the time to leave Dave Sinclair Chrysler Dodge Jeep RAM your five-star rating!