Reviews
I had a phenomenal experience with my sales person
I had a phenomenal experience with my sales person Hailey, she was extremely helpful and knowledgeable and she was great to talk to.
I had a phenomenal experience with my sales person
I had a phenomenal experience with my sales person Hailey, she was extremely helpful and knowledgeable and she was great to talk to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought my dream car from this dealership and had a
I bought my dream car from this dealership and had a great experience. Hailey Janes walked me through everything no problem and met my requests. She even made herself available to me on my schedule. My car was delivered at my convenience. I highly recommend this dealership.
I bought my dream car from this dealership and had a
I bought my dream car from this dealership and had a great experience. Hailey Janes walked me through everything no problem and met my requests. She even made herself available to me on my schedule. My car was delivered at my convenience. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Took my brand new and under warranty car in three times
Took my brand new and under warranty car in three times for check engine light .First time, they reset it and said no issues, 2nd time, said it was loose fuel filter. Which is comical. 3rd time, charged me $400 to tell me I needed $16,000 of repairs. Claimed I had DEF in my fuel. New dealer fixed the issue free of charge. There was No DEF in the system. Do NOT use Champion service department. Incompetent mechanics and they can't do anything other than change your oil.
Took my brand new and under warranty car in three times
Took my brand new and under warranty car in three times for check engine light .First time, they reset it and said no issues, 2nd time, said it was loose fuel filter. Which is comical. 3rd time, charged me $400 to tell me I needed $16,000 of repairs. Claimed I had DEF in my fuel. New dealer fixed the issue free of charge. There was No DEF in the system. Do NOT use Champion service department. Incompetent mechanics and they can't do anything other than change your oil.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Purchased an extended warranty with my pre-owned truck
Purchased an extended warranty with my pre-owned truck purchased. Had engine problems and they did not stand behind the warranty, turned my engine warranty down because I missed a tire rotation per Tony the service manager.
Purchased an extended warranty with my pre-owned truck
Purchased an extended warranty with my pre-owned truck purchased. Had engine problems and they did not stand behind the warranty, turned my engine warranty down because I missed a tire rotation per Tony the service manager.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had the very best experience working with Hailey
I had the very best experience working with Hailey Jane’s😀. She was awesome!!! You should go see her
I had the very best experience working with Hailey
I had the very best experience working with Hailey Jane’s😀. She was awesome!!! You should go see her
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Teresa, thank you for your kind review; we are happy to pass along your comments to the team here at Champion Chevrolet Buick GMC! Until the next time we meet, take care!
As always Champion lives to its name.
As always Champion lives to its name. They are truly the best advocates, the biggest Champions for their customer families. The “A” team in all the areas of this dealership; Fred always takes time to say hello and ask how you are doing no matter how busy. Ms. Karen always makes herself available for any concerns. Ms. Vickie in Sales is truly the best of the best and will never guide you wrong, she works for you night and day to ensure you are satisfied even after the sale is completed. She is a class act all the way, Ms. Melissa of Finance is truly invested in her customers and never let a question go without a truthful answer , a caring smile, and infectious sense of humor, Mr. Jay the Service Advisor goes above and beyond every single time. He doesn’t treat you like a number but more like a long time friend. He is always honest, never rushes you and always makes sure you are comfortable with the service you receive and how you receive it and Mr. Greg in Service, the best troubleshooting, hands on no non-sense service and repair specialist you can ask for. His knowledge, skill and ability when it comes to his chosen profession is rarely experienced anywhere else. He is absolutely the go to guy and obviously the brick and mortar that hold the foundation of this class act service department together. They all define the highest quality in hometown customer care & service. They lead by example and demonstrate the truest loyalty to their customers that you will absolutely not find in any other dealership. Myself and entire family go to Champion and have been loyal customers for years even when living out of state because of these exact same people. Don’t get me wrong we have dealt with other dealerships over the years and was an absolute mistake. We love our Champion “A” team. Thank you to the heroes of the Champion A" team.
As always Champion lives to its name.
As always Champion lives to its name. They are truly the best advocates, the biggest Champions for their customer families. The “A” team in all the areas of this dealership; Fred always takes time to say hello and ask how you are doing no matter how busy. Ms. Karen always makes herself available for any concerns. Ms. Vickie in Sales is truly the best of the best and will never guide you wrong, she works for you night and day to ensure you are satisfied even after the sale is completed. She is a class act all the way, Ms. Melissa of Finance is truly invested in her customers and never let a question go without a truthful answer , a caring smile, and infectious sense of humor, Mr. Jay the Service Advisor goes above and beyond every single time. He doesn’t treat you like a number but more like a long time friend. He is always honest, never rushes you and always makes sure you are comfortable with the service you receive and how you receive it and Mr. Greg in Service, the best troubleshooting, hands on no non-sense service and repair specialist you can ask for. His knowledge, skill and ability when it comes to his chosen profession is rarely experienced anywhere else. He is absolutely the go to guy and obviously the brick and mortar that hold the foundation of this class act service department together. They all define the highest quality in hometown customer care & service. They lead by example and demonstrate the truest loyalty to their customers that you will absolutely not find in any other dealership. Myself and entire family go to Champion and have been loyal customers for years even when living out of state because of these exact same people. Don’t get me wrong we have dealt with other dealerships over the years and was an absolute mistake. We love our Champion “A” team. Thank you to the heroes of the Champion A" team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Called dealership 2 days prior to making a 2 hr trip to
Called dealership 2 days prior to making a 2 hr trip to look at a vehicle. They said truck would be ready, detailed and full inspection finished before my arrival. Truck had not been touched when I arrived. Test drove the truck and noticed it was leaking coolant. They had their “master mechanic” look at the leak and told me it was designed to leak after 50000 miles and there is nothing they could do. Joke of a dealership! Buyer beware
Called dealership 2 days prior to making a 2 hr trip to
Called dealership 2 days prior to making a 2 hr trip to look at a vehicle. They said truck would be ready, detailed and full inspection finished before my arrival. Truck had not been touched when I arrived. Test drove the truck and noticed it was leaking coolant. They had their “master mechanic” look at the leak and told me it was designed to leak after 50000 miles and there is nothing they could do. Joke of a dealership! Buyer beware
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Completed my work on my vehicle on time with courtesy at
Completed my work on my vehicle on time with courtesy at every step. Thank you Jay
Completed my work on my vehicle on time with courtesy at
Completed my work on my vehicle on time with courtesy at every step. Thank you Jay
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had my Truck serviced and as usual they did a excellent
Had my Truck serviced and as usual they did a excellent job timely and professionally...
Had my Truck serviced and as usual they did a excellent
Had my Truck serviced and as usual they did a excellent job timely and professionally...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman, “Church” and the entire team was great to
My salesman, “Church” and the entire team was great to work with. No hassle transaction
My salesman, “Church” and the entire team was great to
My salesman, “Church” and the entire team was great to work with. No hassle transaction
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Austin, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!