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Ruxer Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (627 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (627 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Looked like new again

The staff was very helpful. My car was serviced due to an accident, and after the repairs it looked as good as new again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear that everything was completed to your satisfaction, Mary! Thank you so much for choosing Ruxer Ford-Lincoln as your first choice for service!

Great service

Service on my 06 Town Car was scheduled promptly. My vehicle go into the shop early/on time. Service complete in a reasonable time. All staff was very friendly and courteous. Customer waiting area is nice with drinks and snacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Owner

Dan Fromme is the best!!! Dan worked very hard to get my truck in to get worked on and also was very knowledgeable about what need to be done. Gave me my options and got the job done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Scot! We look forward to seeing you again!

owner

Everyone was efficient and pleasant to deal with. The work was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for choosing Ruxer Ford Lincoln, Inc. as your first choice for service! We hope to be of service to you again! Take care!

Mercury, Sable

Everyone was very helpful. I also used a loaner car so I could run some errands and that was quite helpful too. Also got a call to tell me what was wrong and how much the cost before fixing it. Most helpful!!!! Thanks Again!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Excurison

I felt good about my purchase. Salesman did a good job.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ruxer Ford Rocks

Scheduling the appointment was super easy, the day of i was given a ride to work and they automatically applied my free oil change to the day. Ruxer Ford rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ruxer Ford Rocks

The service team was wonderful. Making appointment and check in were both very easy processes. The provided me a ride to work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

My vehicle was taken at the appointment time, finished in a timely fashion and everyone was very cordial that I came in contact with. Everyone treated me great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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good job

I thought that your staff did a good job. However, some of the people in the waiting room did not. Honesty in "we are on schedule" is important.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful response to the quality of service our Staff provides, Donna! Please let us know if you have any additional questions about services you received and thank you again for choosing Ruxer Ford Lincoln, Inc.!