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(167 reviews)

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Excellent!

Great pricing! Kreg went way above and beyond to make sure we got a car we'd be happy with. Awesome salesman! Randi was awesome at finding us the best rate on our loan. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service review

Sarah and Jasmine provided good service in a professional manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Joseph Ortiz

They worked hard no pressure high quality inventory. Professional all the way through . We have bought from allot of dealerships &by far best experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Used Service Dept

I always enjoy Sarah in Service Dept. She is excellent. Jasmine was also helpful

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales staff great Service not so much

We bought both a new Nissan Pickup and a Subaru from this dealer and were very please with the attention to detail and courtesy afforded. However when we took the Frontier in for service this last time I told the service writer I had changed the air and cabin filters the day before. She suggested a transmission, differential and transfer case lube change. The manual only suggests the transmission change at 30k. The service tech then said I need filter changes, I had just told them they were new, and that I only had 2/32 of tread on my tires, they had 5/32, I knew better since I spent 38 years in the tire business. I will only go back for warranted work from now on. When Nissan sent a review request I responded accordingly and later they asked if the dealer had contacted me. They had not. It appears they do not care.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Well done

I spent s little longer at the dealership than anticipated but I have to say it was worth it. Zach and Vince worked through a few issues for me and the salesman Chris was spot on! I believe they went above and beyond to earn my business and proved it by no hassle gave me what I asked for deal. I would highly recommend this dealership, especially Chris, to anyone looking to purchase a vehicle. Next time I buy, they will be my first stop!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Utterly distasteful...

Service was horrible, Sarah and Gerlyn extremely rude, to make matters worse I go to pay and Jasmine was just as rude if not even more so... Never going again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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HORRIBLE CUSTOMER SERVICE

It shouldn't be difficult to get a price or quote on a vehicle. When I asked for prices on specific SUV, the rep responded by asking what is a range of my budget. As a finance major, I don't need help with the numbers, I simply wanted the sticker price of an SUV. After asking multiple times and NEVER receiving an adequate response (never given sticker prices) I let them know I will take my money elsewhere. I don't like their sales tactics. I'm certain they will loose more sales with such an approach... Getting the price of vehicle shouldn't be like pulling teeth.. I was prepared to buy TODAY, already had my own financing in place etc.. however my money will go to aother lot. One that's treats their potential customers like ppl rather than a number.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Please call me as soon as it's good for you. I will work to resolve this issue right away. Thanks, John Coleman 719-545-4145

Great buying experience with Paul Chavez

Had an awesome buying experience working with Paul Chavez. I was able to test drive multiple vehicles and Solon had the best prices in the STATE. It was well worth the 75 mile drive. Randi walked me through finacing options and John Coleman ensured I was getting a fair deal. I will be referring friends and family to Solon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you and your business! John Coleman

Above and Beyond

I began my search for a vehicle with the option in mind of driving all current model sedans available. I was extremely nervous because the last time I bought a car was years ago and I know salesmen can be pushy. When I went to Solon I experienced the complete opposite of my expectations. I was treated as a woman of importance in my car purchase decision as well as with respect. The staff was courteous, knowledgeable, and friendly. I ultimately liked the new Altima, but was in no way pressured!! Sure they asked if I wanted to buy it, but at this point I was comfortable enough to say "yes," rather than think about it. The environment made me comfortable, and I knew they weren't trying to take advantage of me. We made a deal on my new Altima and I absolutely love it! I recommend all my friends and family to give Dave Solon a chance before making such a major decision. I ended up financing this one, whereas in the past I've paid cash for my cars. The finance lady made everything so easy and understandable. The nightmares I've heard about this process were not true in my opinion at all. I am more than satisfied with Dave Solon and I encourage anyone looking to buy to give these guys a shot. They're straight to the point and even friendly about it! They definitely score a 13/10 in my book. My next car purchase will begin with Dave Solon. Thank you for valuing me and taking my car purchase serious, and not just as another number and commission.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you and your business! John Coleman