Purvis Ford Inc

Great customer service. Bruce was very nice and Larry was great. That’s why I keep coming back.

Salesman greeted me at the door and was prepared with information about the vehicle I was interested in test driving.

Excellent service from the entire team. Salesman Purcell Draper, finance Kathy Smith and the service personnel and the general manager Dave Eddie. I’ve been trading with this dealership for more than 20 years and have had great service and highly recommend them for new and used vehicles and the service department.

From the beginning to end, they were amazing and respectful. They were not pushy trying to make a sale. They worked with me and highly recommend them and will return back later in the future.

Appointment time was 7 hours before vehicle was worked on. Purvis Ford appointment times are a joke.

Troy was very professional. Explained every detail and completed the service efficiently and in great time.

Steve was Fantastic! I hate car dealerships due to long processing but Steve was nice, polite, understanding and more important quick!

We were ready for a new truck and I found it at Purvis Ford Lincoln. My experience with this dealership was tops. John and Delfin were great to work with during this processes.

Great service and attention by staff. Thoroughly helpful.

I mentioned a coupon on the phone with my service advisor, who told me to bring it in upon drop off. I did so, and it was noted on the drop off paperwork. It was also noted on the detailed receipt when I paid, but the amount was not taken off of the total. Although I mentioned it to the cashier, she told me to call the service advisor. I did so, and she asked me to send an email reminder the following day, which I have, along with calls or emails every day, which have all gone unreturned. When repairs are thousands of dollars, a 10% coupon offers significant savings. Mistakes happen, so I am less concerned with the initial gaffe, but horribly disappointed with their reaction to it.