Reviews
Write a reviewgreat place, and people!!!
Very enjoyable experience here with Jason, and Jay. Atmosphere is great with no pressure, or heckling. They are down to earth, and easy to talk to, and straightforward. I would definitely go there the next time I am needing a vehicle.
great place, and people!!!
Very enjoyable experience here with Jason, and Jay. Atmosphere is great with no pressure, or heckling. They are down to earth, and easy to talk to, and straightforward. I would definitely go there the next time I am needing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New to us truck
Everyone was very helpful. Ivan Lopez, sales person, took all the time needed to show us how everything worked. There was a slight issue with A/C but it is being repaired. I would absolutely reccomend Henderson Ford to everyone. It is the place to go.
New to us truck
Everyone was very helpful. Ivan Lopez, sales person, took all the time needed to show us how everything worked. There was a slight issue with A/C but it is being repaired. I would absolutely reccomend Henderson Ford to everyone. It is the place to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Poor Ford service department
Too many issues to list. Took one year to fix an issue. They once picked up my car for a warranty issue and returned my car to my place of employment with 30 minutes of me leaving, they latest I asked them to have it returned. It was not my car!!! They had to go back and get my car, only after I told them it was not mine. If I had been with a patient at they time they returned it, I would have had to drive someone else?s car 30 minutes to pick up my own car!! I will never buy a Ford again even though I love my 2020 Fusion
Poor Ford service department
Too many issues to list. Took one year to fix an issue. They once picked up my car for a warranty issue and returned my car to my place of employment with 30 minutes of me leaving, they latest I asked them to have it returned. It was not my car!!! They had to go back and get my car, only after I told them it was not mine. If I had been with a patient at they time they returned it, I would have had to drive someone else?s car 30 minutes to pick up my own car!! I will never buy a Ford again even though I love my 2020 Fusion
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Henderson Ford. Please give us a call at (270) 827-3566 and we will do our best to make this better. We hope to hear from you soon.
Henderson Ford Service
I scheduled an appointment and my vehicle was started promptly on time. The staff are courteous and friendly. The work was completed correctly and quickly.
Henderson Ford Service
I scheduled an appointment and my vehicle was started promptly on time. The staff are courteous and friendly. The work was completed correctly and quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Henderson Ford
The Service Department always takes pride in their work and does a great job.
Henderson Ford
The Service Department always takes pride in their work and does a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Charles, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford Escape Service
My oil change was a quick in and out. The staff was pleasant to work with.
Ford Escape Service
My oil change was a quick in and out. The staff was pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Henderson Ford
Nathan went above and beyond. The finance manager was very friendly.
Henderson Ford
Nathan went above and beyond. The finance manager was very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kenneth, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Henderson Ford Recall Repair
Henderson Ford's personnel are very helpful. They answer my questions, and their service repair times are accurate. Nice People
Henderson Ford Recall Repair
Henderson Ford's personnel are very helpful. They answer my questions, and their service repair times are accurate. Nice People
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BMW X5
Highly recommend this dealership. This is the 4th vehicle I have bought from them since they took over from Dempewolfe and I have been extremely pleased with every transaction!
BMW X5
Highly recommend this dealership. This is the 4th vehicle I have bought from them since they took over from Dempewolfe and I have been extremely pleased with every transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kevin, we are happy we could make your experience a positive one! At Henderson Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Oil Change
Oil change and tires rotated in under 45 minutes. Great service and friendly people.
Oil Change
Oil change and tires rotated in under 45 minutes. Great service and friendly people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, we are happy we could make your experience a positive one! At Henderson Ford, we value our customers and we look forward to seeing you on your next visit. Take care!