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Conway-Heaton Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (302 reviews)
Visit Conway-Heaton Inc
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:00pm
Tuesday 8:30am–6:30pm 7:30am–5:00pm
Wednesday 8:30am–6:30pm 7:30am–5:00pm
Thursday 8:30am–6:30pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (502) 337-7130 (502) 337-7130
Used (502) 337-7167 (502) 337-7167
Service (502) 337-7159 (502) 337-7159

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a fabulous experience working with this dealership!...

I had a fabulous experience working with this dealership! Ann Taylor was my sales person and she was wonderful! She got me the car I had been wanting and waiting for. The experience was quick and painless. I would highly recommend them to anyone that values a fast, friendly service with a hometown touch. Thank You, Ann Taylor and Bill Conway!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2003 ram tune up (hemi) only changed eight plugs not all...

2003 ram tune up (hemi) only changed eight plugs not all 16 Caution and beware of a full scam dealership. Would not recommend this place for any vehicle

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

If you are looking to get a new vehicle, I recommend...

If you are looking to get a new vehicle, I recommend Conway Heaton. They are friendly, professional, and knowledgeable! They made the process of purchasing super easy and fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went through a tough transition after a car wreck and...

I went through a tough transition after a car wreck and desperately needed a car. Chuck, Brandy, and John really worked with me and got me into a car with a really low down payment and got me into a 2013 Chevy Malibu. Great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I started driving on Thursday, 19 Nov 2020,...

My wife and I started driving on Thursday, 19 Nov 2020, to visit our daughter in Maryland for Thanksgiving. We planned a stop in Bardstown because the Makers Mark barrel I sponsored as an Ambassador about ten years ago is ready and its time to get custom bottles from that batch! Well, the power steering on our 2006 Lincoln Town Car started to fail three hours from our hotel. I stopped for fuel, checked the power steering fluid, and there was a significant loss. I filled it up, we made it to Bardstown, but the power steering was growling and barely working. On the way to our hotel we saw the Conway Heaton Ford dealership just 1/2 mile down the road! What luck! We brought the car there at 0800, explained the situation, and they IMMEDIATELY started working on it. They trobleshot the problem, went to get the parts, and had it fixed by 0930!! We made it to Makers Mark on time, and then hit the road to Maryland on schedule. Carl Childers was the great guy who helped us, and whoever the mechanic was, God Bless him too. I spent 33 years as active duty Air Force and I've been all over this nation in almost every state. In the hundreds of thousands of miles traveled we had the opportunity to use dozens of dealerships, and other mechanics, over the years. Today may be the best service department performance I've ever experienced. No exaggeration. Your service team changed our day from what could have been a disaster, to a blessing. Thanks! Sincerely, Steve Cahanin, Col, USAF (Ret)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Maurice

Great Job Ann Taylor and other staff and rob in Finance you guys rock thank u for making my experience buying a car in and out and didn’t spend all day there in and under 2 hours if that thank

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2020 Ford f150

Sales lady was very friendly and knowledgeable! Excellent buying experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good knowledgeable staff, and easy to deal with. A good...

Good knowledgeable staff, and easy to deal with. A good selection of new cars and worked hard to meet with me on my trade in. I'm a happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

We Needed a new battery and we?re taking care of us very rapidly so we could be on our way as we were traveling

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Conway heaton

Great service and sales staff. Friendly and fast. Clean restrooms and short wait times

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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