Reviews
Two year review
Great all around, no pressure just best possible customer experience I ever had. This is my 7 new car purchase first from this dealership two years ago. Over the pas two years I would rate the at a 10 over all! Best price when I got the car new and service experience has been outstanding very quick. I would buy from them again. Give the a chance to save you money and time down the road. I did and Im very happy! My experience with my other 6 cars from big name dealers, well lets just say they wore subpar compared to Tracy Nissan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I would like to take the time and thank you for your kind words and for choosing Tracy Nissan. Our team truly strives to deliver the highest customer care and I am pleased to know that is exactly what you received. Thank you again, we look forward to seeing you in the future.
Amazing work Tracy Nissan
Had my 2019 Nissa Altima serviced a couple days ago.. the buying process was very smooth and simple the delivery time of the item was next day which is incredible. Alonzo Perez was very helpful and took care of all my questions and concerns, great customer service. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Margarita for taking the time in leaving your feedback, it is appreciated and valued. I am happy to know you had a great experience with our service department. Our team strives to deliver the highest customer care as well as service to our customers. Should you need anything in the future please don’t hesitate to contact us.
Nissan Tracy has great staff like Aaron.
Aaron was on top of the situation with my 370Z. Keep me informed on my parts and gave me a Comfortable piece of mind . He was very customer friendly amd knows his cars. I will come back for future maintenance and tell my family and friends about how good Nissan Tracy. Overall experience should be 20 on a scale of 1 to 10. Aaron should be employee of the month. Thank you for the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lorenzo, I would like to take the time and thank you for your kind words. I am happy to know you were able to work with Aaron at your recent visit. Our team truly makes customer care a priority. If there is anything we can assist you with in the future, please do not hesitate in contacting us.
Owner
I recommended The service Manager Richard for the excellent job he done in Tracy Nissan, I trust him and I will tell Richard thank you for the service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Mike for taking the time in leaving feedback on your recent visit. Our service team strives to deliver the highest quality customer care as well as product. If we could assist any way in the future please do not hesitate in contacting us.
Service
Customer service is good they only recommend what you car needs and they do it in good time I recommend this place for your needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jose for sharing your feedback with us, you feedback is valued. Our service team takes pride in ensuring our customer's satisfaction. If there is anything we could help you with you in the future please do not hesitate in contacting us.
Service Department
My service department service was exceptional. The service agent was very nice, polite and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorraine, I would like to thank you for sharing your feedback with us, I am grateful for your business. At Tracy Nissan we take pride in ensuring our customer's satisfaction. If there is anything we could help you with you in the future please do not hesitate in contacting us.
1st Sevice
It was easy to make an appointment, staff was professional and courteous. In and out quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I would like to thank you for choosing us and for taking the time in leaving a review on your recent visit. Our service team strives to deliver the highest quality customer service possible. If there is anything we could help you with in the future please do not hesitate in contacting us.
Good customer service
The repairs was done quickly and professionally. Top notch customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Michael for sharing your feedback with us, it is valued and appreciated. Our team strives for our client's satisfaction and prioritize their needs. Should you need anything in the future please do not hesitate in contacting us.
Paying for Repair/Service was pleasant experience
Staff that I had contact with were courteous and knowledgeable. I had a great deal of confidence in the work they did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carla, I want to take the time to thank you for leaving your feedback on your recent visit with us. I am happy to know you had a great experience in our Service Department. If there is anything we could help you with in the future please do not hesitate in contacting us.
Friendly service
Friendly staff, service advisor Alonzo was helpful and friendly, good dude. Would recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roger, I would like to take the time to thank you for your kind words. I am happy to know you received excellent service during your recent visit. Our service team strives to deliver the highest quality customer service. If there is anything we could help you with in the future, please do not hesitate in contacting us.