Reviews
Write a review0 stars is too good!
0 stars is too good!! Unreliable& dishonest. Don’t trust this dealership. They don’t care about you.
0 stars is too good!
0 stars is too good!! Unreliable& dishonest. Don’t trust this dealership. They don’t care about you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Service team is on point
Had a great experience in service with Lee Keyt!! He didn't make any ridiculous promises he couldn't deliver and I am very appreciative of that. Still had my car in and out in a reasonable time. Great job service dept. I will return!
Service team is on point
Had a great experience in service with Lee Keyt!! He didn't make any ridiculous promises he couldn't deliver and I am very appreciative of that. Still had my car in and out in a reasonable time. Great job service dept. I will return!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark WILLIAMS
Mark did a wonderful job on making sure my car got fix and done right with the repairs Thank You so much Mark WILLIAMS so if anything go wrong with my car he said I can bring it back so they can fix it for me
Mark WILLIAMS
Mark did a wonderful job on making sure my car got fix and done right with the repairs Thank You so much Mark WILLIAMS so if anything go wrong with my car he said I can bring it back so they can fix it for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
work done and finished at promised time. pleasant atmosphere and service people are friendly and make sure you leave with a smile. definitely recommend for service on your hyundai
Service
work done and finished at promised time. pleasant atmosphere and service people are friendly and make sure you leave with a smile. definitely recommend for service on your hyundai
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional Service
I needed several things performed on my SUV. It was completed by 0930. I was prepared to be there for some time. I had brought my food with me. Didn't get a chance to consume it.
Exceptional Service
I needed several things performed on my SUV. It was completed by 0930. I was prepared to be there for some time. I had brought my food with me. Didn't get a chance to consume it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service
Due to a massive recall, I could not get an appointment for at least three weeks at the nearby dealership for a much needed oil change. I took a chance since I was in the West End and went by West Broad Hyundai to see if they could work me in which they could. I only had to wait an hour. And they found a nail in my tire so an additional forty five minutes had that problem fixed, too.
Good service
Due to a massive recall, I could not get an appointment for at least three weeks at the nearby dealership for a much needed oil change. I took a chance since I was in the West End and went by West Broad Hyundai to see if they could work me in which they could. I only had to wait an hour. And they found a nail in my tire so an additional forty five minutes had that problem fixed, too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service
Due to a massive recall, I could not get an appointment for at least three weeks at the nearby dealership for a much needed oil change. I took a chance since I was in the West End and went by West Broad Hyundai to see if they could work me in which they could. I only had to wait an hour. And they found a nail in my tire so an additional forty five minutes had that problem fixed, too.
Good service
Due to a massive recall, I could not get an appointment for at least three weeks at the nearby dealership for a much needed oil change. I took a chance since I was in the West End and went by West Broad Hyundai to see if they could work me in which they could. I only had to wait an hour. And they found a nail in my tire so an additional forty five minutes had that problem fixed, too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First Visit
This was my first visit to Hyundai West Broad. Arrived and decided to wait on my car. It didn't take too long for my first check-up and inspection. Everyone was very nice, and the place was extremely clean.
First Visit
This was my first visit to Hyundai West Broad. Arrived and decided to wait on my car. It didn't take too long for my first check-up and inspection. Everyone was very nice, and the place was extremely clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recent Service Experience
As with all of my service visits to West Broad Hyundai, my recent visit to get my car inspected was excellent. Despite my car having to be rejected because a part had to be ordered for it to pass inspection. My Service advisor, Mark Williams went over everything in great detail. He made me feel that the situation would be corrected ASAP.
Recent Service Experience
As with all of my service visits to West Broad Hyundai, my recent visit to get my car inspected was excellent. Despite my car having to be rejected because a part had to be ordered for it to pass inspection. My Service advisor, Mark Williams went over everything in great detail. He made me feel that the situation would be corrected ASAP.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ioniq5 purchase
great experience--everyone made the experience quick and easy and the vehicle is truly impressive. The ad agency for this dealership is truly astounding as well
Ioniq5 purchase
great experience--everyone made the experience quick and easy and the vehicle is truly impressive. The ad agency for this dealership is truly astounding as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase