Reviews
I purchased a used 2008 VW Beetle convertible from this
I purchased a used 2008 VW Beetle convertible from this dealer. It was an "as is" purchase. I was able to drive it back to Nicholasville, 164 miles. When I got it home I took it to have some issues repaired. I found out the hard way that it will cost me another 5 to 6 thousand dollars to make this car road worthy. It should never have been offered for sale. I understand "as is" and was prepared to invest money to make it usable. But, the entire undercarriage is complexly rusted, as if it sat in a body of water for a while. The catalytic converter and exhaust system needs replacing and the rear wheel bearings are shot. The car was dangerous to drive home and I am so thankful that I made it home without incident. I am not able to drive it and have not been able to do so since I got it home. I am paying for a car statue in my driveway. The sales person kept asking if I really wanted this car and it just seemed to be a sales tactic at the time. I was never made aware of the extent of damage the car had. Would I ever buy another car from them, absolutely not. I am so sorry I ever bought this xxx.
I purchased a used 2008 VW Beetle convertible from this
I purchased a used 2008 VW Beetle convertible from this dealer. It was an "as is" purchase. I was able to drive it back to Nicholasville, 164 miles. When I got it home I took it to have some issues repaired. I found out the hard way that it will cost me another 5 to 6 thousand dollars to make this car road worthy. It should never have been offered for sale. I understand "as is" and was prepared to invest money to make it usable. But, the entire undercarriage is complexly rusted, as if it sat in a body of water for a while. The catalytic converter and exhaust system needs replacing and the rear wheel bearings are shot. The car was dangerous to drive home and I am so thankful that I made it home without incident. I am not able to drive it and have not been able to do so since I got it home. I am paying for a car statue in my driveway. The sales person kept asking if I really wanted this car and it just seemed to be a sales tactic at the time. I was never made aware of the extent of damage the car had. Would I ever buy another car from them, absolutely not. I am so sorry I ever bought this xxx.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great , the salesman was really good.
Great , the salesman was really good. They did all they could and got me into my new vehicle . Would recommend them to anyone wanting a good vehicle
Great , the salesman was really good.
Great , the salesman was really good. They did all they could and got me into my new vehicle . Would recommend them to anyone wanting a good vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I needed a 4x4 small truck and they couldn’t help me
I needed a 4x4 small truck and they couldn’t help me unless I had a down payment, however I can make monthly payments I just felt like no one wants to help me.
I needed a 4x4 small truck and they couldn’t help me
I needed a 4x4 small truck and they couldn’t help me unless I had a down payment, however I can make monthly payments I just felt like no one wants to help me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They really treated me real good love them I would trade
They really treated me real good love them I would trade again with them They went out of their way with me to trade
They really treated me real good love them I would trade
They really treated me real good love them I would trade again with them They went out of their way with me to trade
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The services department made time to get car repaired
The services department made time to get car repaired before wife would need it for bady setting
The services department made time to get car repaired
The services department made time to get car repaired before wife would need it for bady setting
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall was a good experience.
Overall was a good experience. Some things that were discussed did not get done so i was a little irritated by that. Also low balled me pretty hard on my trade in.
Overall was a good experience.
Overall was a good experience. Some things that were discussed did not get done so i was a little irritated by that. Also low balled me pretty hard on my trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Very professional.
Very professional. Premises were clean and inviting. Personnel were knowledgeable and polite. All in all an excellent setup!
Very professional.
Very professional. Premises were clean and inviting. Personnel were knowledgeable and polite. All in all an excellent setup!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service job
I called and made an appointment for an oil change and tire rotation. When I got home and looked at my bill I had only gotten the oil change and NO TIRE ROTATION.
Service job
I called and made an appointment for an oil change and tire rotation. When I got home and looked at my bill I had only gotten the oil change and NO TIRE ROTATION.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, I would like to get some more details about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (606) 200-3190.
Cruise was amazing he really helped make the process of
Cruise was amazing he really helped make the process of buying a vehicle easy and enjoyable.
Cruise was amazing he really helped make the process of
Cruise was amazing he really helped make the process of buying a vehicle easy and enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great and helpful to deal with had a lot to decide from
Great and helpful to deal with had a lot to decide from shortest time ever to buy car
Great and helpful to deal with had a lot to decide from
Great and helpful to deal with had a lot to decide from shortest time ever to buy car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car