Kelley Chevrolet

Kevin Turner is a great man. He went above and be on to get the deal done. Very professional and also gets a 5 star from the wife and myself. I will always go back to him. I have bought my last 5 vehicles at Kelley and would not go any place else.

the service group couldnt find my service service which was schuled three weeks priot. i got two email confirmations and they didnt have the it on schedule when I got there,. it was normal maintence schedule and I dont know if the tires were rotated so Now I think I have to go back and get that done. t The service guy said it would take 45 min to get done he didnt say that it was going to take over an hour to start this oil change. this is the slowest oil change I have ever had. Two hours i was waiting and 7 other customers were completed before i was completed.

I walked into the dealership and was in contact with the salesman I was looking for right away. Mike Rosine was very helpful in my purchase of a used, small SUV that I was interested in getting. He explained the features of the vehicles I looked at making it an easier decision on which one to buy that day.

I was treated with respect and courtesy. I would recommend Kelly to family and friends.overall I had a pleasant experience. I also enjoy the free carwash.

I walked into the dealership only to be greeted by mr. Croy. He was very willing and eager to help me with my needs. Lucky for me, his faith in the dealership and never give up attitude got me in a very nice vehicle. Everybody I dealt with from sales to financing were all pleasant and understanding of what I was wanting. All were very helpful and I couldn't be happier.

We dealt with Roger. He wasn't pushy he helped us in every way he could. We told him what car we would like and he checked to see if one was coming in and it soon as it did he called us. He went over everything with us and was not in a rush. Now I'm driving my new Chevy Malibu. Also we dealt with the Business manager and he explained everything to us, also didn't rush us. I highly recommend Kelly Chevrolet.

I first started out on cars.com and found a car that was located at the Kelley superstore. I sent in an inquiry about it and received a text soon from Christie. She told me more about the car and I said I'm definitely coming in tomorrow and I'm interested in any other cars that are similar to this. She then sent my info to Andrew and told me to ask for him when I got there. When we got there, Andrew started talking about other cars. I told him I just wanted to see the one that I came in for first. He had no idea what I was talking about and showed me the text Christie sent him. She did not tell him that I had originally inquired about a certain car. Instead she asked him to find me a car with what I was asking for. Sadly, I find out that the car I was there for was just sold. If the communication was better, someone could have informed me and saved me a lot of drive time. Then, the next day I receive a text from Andrew saying that the car was back on the market because they decided to buy a different car. I didn't rush in but I did go in that day to look at it. I look at the outside and then I start to look at the inside... I realize the color of the interior was different. I asked Andrew how many miles and what the price was. Turns out this is the wrong car. Not the car I had originally inquired about. The car I had inquired about was still sold... That night we found another car I would be interested in except it's about $1,000 above what I would like to pay but understood because of the miles it has on it. We figure out when we could go in to see it at Kelley Chevrolet on Lima Road and asked to please be notified if it's sold before we can come in. We go in to see it and test drive it with only about one hour left of when they're open. We like it but we don't have $500 to put down to hold it. Afraid it would sell before we can come back in to do paperwork, we hurry up and do everything right then and there. We left with the car. Realized afterwards that we left with a car that had no gas in it. Then the next day, I realize this car doesn't have cruise control. Because the car I traded in for this car didn't have cruise control, I was really looking forward to having it in my new car especially since I do a lot of highway driving. Being rushed, I overlooked it. In fact, as I think about it, Andrew never talked about the perks that this car has. He didn't talk about the perks of the wrong car he showed me either. I also didn't like how there wasn't any protection on the floors of the car. It was snowing and we all got in with wet feet. Floor mats were in the trunk and no plastic was laid down. Very disappointing. But not for them because another car was sold... Don't ever rush. You may end up with something you really don't want...

I first started out on cars.com and found a car that was located at the Kelley superstore. I sent in an inquiry about it and received a text soon from Christie. She told me more about the car and I said I'm definitely coming in tomorrow and I'm interested in any other cars that are similar to this. She then sent my info to Andrew and told me to ask for him when I got there. When we got there, Andrew started talking about other cars. I told him I just wanted to see the one that I came in for first. He had no idea what I was talking about and showed me the text Christie sent him. She did not tell him that I had originally inquired about a certain car. Instead she asked him to find me a car with what I was asking for. Sadly, I find out that the car I was there for was just sold. If the communication was better, someone could have informed me and saved me a lot of drive time. Then, the next day I receive a text from Andrew saying that the car was back on the market because they decided to buy a different car. I didn't rush in but I did go in that day to look at it. I look at the outside and then I start to look at the inside... I realize the color of the interior was different. I asked Andrew how many miles and what the price was. Turns out this is the wrong car. Not the car I had originally inquired about. The car I had inquired about was still sold... That night we found another car I would be interested in except it's about $1,000 above what I would like to pay but understood because of the miles it has on it. We figure out when we could go in to see it at Kelley Chevrolet on Lima Road and asked to please be notified if it's sold before we can come in. We go in to see it and test drive it with only about one hour left of when they're open. We like it but we don't have $500 to put down to hold it. Afraid it would sell before we can come back in to do paperwork, we hurry up and do everything right then and there. We left with the car. Realized afterwards that we left with a car that had no gas in it. Then the next day, I realize this car doesn't have cruise control. Because the car I traded in for this car didn't have cruise control, I was really looking forward to having it in my new car especially since I do a lot of highway driving. Being rushed, I overlooked it. In fact, as I think about it, Andrew never talked about the perks that this car has. He didn't talk about the perks of the wrong car he showed me either. I also didn't like how there wasn't any protection on the floors of the car. It was snowing and we all got in with wet feet. Floor mats were in the trunk and no plastic was laid down. Very disappointing. But not for them because another car was sold... Don't ever rush. You may end up with something you really don't want...

Our salesman Kevin was exceptional and efficent at his job. Overall great exiperence!!

I purchased a used car from them. The salesman was low pressure and extremely easy to work with. I had arrange financing but their finance team was able to give me a better rate. Great job!