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Haley GMC - Airport

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (182 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchase of vehicle

Wonderful experience. Found exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

We had a great experience with very knowledgeable people. Unfortunately the car sold before we got our loan and unable to comment on the loan process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Haley GMC Richmond Va

I have purchased two new vehicles and will go back . Great people too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your loyalty to our dealership! Please don't hesitate to reach out if there's anything additional we can do for you.

Honest service

Had an electrical problem that was difficult to diagnose. They put in continued effort, finally getting help from Buick. Fixed it. Problem recurred once - they fixed it for no cost.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Douglas, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

Truck Driver

Never had a chance to see vehicle I went there to see, it was sold. Also, was not offered any assistance with any other vehicles to concider.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Michael, it is disappointing for us to hear that your experience was anything less than great. Please contact our General Manager at (804) 222-4600 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Great experiences at Haley Airport GMC.

Haley Airport GMC really has the customer's needs foremost. They provide you with top quality sales and service and have a follow-up geared to your satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Boise, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Review

My experience was pleasant.. Rob made me feel comfortable and at peace during the financial process..

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Faith, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Sales, Service and a Product Line of Excellence

Haley Buick GMC Airport is the place to go for all your automotive needs. Their sales staff makes you feel that you are important to them, their service department is second to none, and the follow up lets you know they are serious about wanting you to continue being a satisfied customer. You can't go wrong with the quality products which are sold at Haley Buick GMC Airport.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the feedback, Boise. We strive to provide excellent service to our customers at Haley Buick GMC- Airport. You really made our day today.

Karen Conrad

Very friendly, helpful staff. Work is very reliable and completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Satisfied Customer

It was the most pleasant car purchase I have ever made. I stated what I wanted and received just that and in record breaking time. I felt important and valued. Steve Dixon was my sales associate and he delivered what he promised. My final transaction with the purchase and extended warranty was very pleasant as well. I live approximately 20 miles from the dealership, but it was worth the trips across town. I didn't receive the same treatment at the dealership that was closer to my residence. I am recommending family and friends to shop at Haley Buick near the Airport.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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