Reviews
Salesman Joshua was great!
Salesman Joshua was great! super helpful and 0 runaround! HIGHLY RECOMMEND! AWESOME BUYING EXPERIENCE!! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear about your positive buying experience with our team. Your recommendation means a lot to us at Glenbrook Dodge Chrysler Jeep.
Amazing Guy!
Amazing Guy! Amazing customer service . Dedicated with getting me approved for my vehicle !!… Thank you so much Curt!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad our team was able to assist you with your vehicle at Glenbrook Dodge Chrysler Jeep. Enjoy your new ride!
Communication problems: on day 1, serviceman calls at
Communication problems: on day 1, serviceman calls at 12:30pm stating that the vehicle is done, but wait on a call from the advisor. Same day 1, text sent by me to the advisor stating that I will wait for notice from him before coming to pick up my vehicle. Automated text reply stating… “We would be happy to provide you with a status on your vehicle. Your Service Advisor will be reaching out shortly.” No reply from the advisor on day 1 that I can pick up my vehicle. Day 2: 12:30pm, still no reply from my advisor, so I call the dealership 24 hours after the serviceman told me the work is done. The advisor says, “Yes, it is ready for pickup.” No idea for the 24 hour delay. A challenging communication issue to deal with.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello John, Your feedback is important to us here and I would appreciate the opportunity to speak with you to address your feedback regarding the quality of communication for any status updates on your vehicle service. Please email me with your preferred contact information. Thank you, Kasey Shirey General Manager vip@glenbrookdodge.com
Todd Macon treated me like family!
Todd Macon treated me like family! I highly recommend him. He will treat you well. He is very knowledgeable and you can tell he has been doing this for a long time! Excellent customer service! Thanks, Todd!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Glenbrook Dodge Chrysler Jeep. We're pleased to know our team could provide excellent service and treat you like family.
Good guy.
Good guy. No pressure sales from him, which we appreciate. We told him the numbers we were asking and they made it work
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind review. Thanks for choosing Glenbrook Dodge Chrysler Jeep.
Good guy. No pressure sales from him, which we appreciate. We told him the numbers we were asking and they made it work
Easy to work with. No high pressure sales.
Best place to take your jeep in town.
Best place to take your jeep in town. They are very welcoming and friendly. Jim was excellent. He did take care of me right away and did everything possibly that he can. Waiting time was very appreciative. Thanks .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. Our team strives to make every visit pleasant, and we're glad you had a great experience at Glenbrook Dodge Chrysler Jeep.
The process was fast and easy .
The process was fast and easy . I highly recommend recommending Jt. Customer services was also great .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you had a smooth experience with us and our team. Thank you for the recommendation.
Purchased from out of town from Derry, couldn’t have been
Purchased from out of town from Derry, couldn’t have been a smoother process. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear your process was smooth. Thanks for recommending Glenbrook Dodge Chrysler Jeep.
Great customer service!
Great customer service! Felt like we were appreciated and felt welcome. We highly recommend to visit Glenbrook Dodge.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear you felt welcomed and appreciated by our team. Thank you for the recommendation!
Curt was awesome!
Curt was awesome! I drove away with my new jeep the same day! Curt made things happen. He is so good with customers and has great communication skills!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad our team made your new Jeep experience smooth at Glenbrook Dodge Chrysler Jeep. Enjoy the ride!