Reviews
Wonderful
Jeremy was very helpful, very nice and very knowledgeable. He explained leasing to me so I could understand it and feel comfortable about my purchase. I would definitely come back and buy from him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We are glad, Jeremy, could be of such great help! Please let us know if there is anything else we can do!
Ram 1500, classic
JC was very helpful and friendly. He understood the situation I was in and did all he could to help me. The finance staff worked quickly and efficiently to get me completed and out the door on time. I will highly recommend Glenbrook Dodge and their staff to all looking for a new vehicle. Very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Service
Recommend 100%. The competitor in town gave me the run around, and in 2 hours Glenbrook and Darrell had me out the door! I got the best price of 5 Jeep dealers in our area, and that’s the reason I will keep coming back to Glenbrook.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Glenbrook Dodge! We are happy to hear that you appreciate every minute little detail that we put into making everything perfect and easy for your purchasing experience!! :)
New lease
Great service. Everything ended up turning out just the way we hoped. Jeremy was very friendly and took his time to make sure we got what we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we’re doing as a business!! We are glad we could help you!
Pleased
We are very happy with our experience. Jeremy worked hard to get us at a price we were comfortable with. He was very personable and kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We are glad, Jeremy, could be of such great help! Please let us know if there is anything else we can do!
Darell
Darell is the man to ask for. He went far beyond the call of duty, found me the truck i was looking for, that they had to bring from somewhere else
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Glenbrook Dodge! We are happy to hear that you appreciate every minute little detail that we put into making everything perfect and easy for your purchasing experience!! :)
Good experience.
Brad was great to work with. Everyone was friendly and it was a good experience. Was a little disappointed that the engine light came on not even 24 hours after we had the car but it should be taken care of in a couple days. Would have like to hear that they wanted to get us in right away since we just bought the car. Customer service is 3 stars because of this.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review us! We appreciate your opinion and take it into full consideration!
2018 Wrangler Unlimited
John and the team made the process very easy. Allie helped explain lease paperwork.Talked me over the features of the Jeep. Help sync my phone even showed my how remove top. My buddy went in and bought one the following day from them. I will be returning again for another purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Long and Incomplete
I waited an 1 1/2 for an oil change.... They were also to rotate my tires however on my way home I quickly realized they had not. They sell me a vehicle yet forget that it has a display telling me my tire pressures. All four tires had a different pressure upon my arrival (on purpose). Ironically they were all in the same location when I checked on my way home. So they “rotated” my tires. Very disappointed and will be finding another dealership to take my car back to.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Rene2018. We are so sorry to hear about your Service experience. We have notified our Service Department Manager of your experience, as our Sales Managers were tagged in this Review. Please contact 260-482-5233 so the Service Manager can rectify your situation with you directly. He is expecting your call. Again, we are sincerely sorry and hope that you will still consider using our Service and Sales Departments in the future.
A pleasant purchase
Jeremy was pleasant and helpful. I especially liked that he took the time to go through the features on the car. He’s the only sales person that has ever done that for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we’re doing as a business!! We are glad we could help you!
