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Glenbrook Dodge Chrysler Jeep RAM

(2,959 reviews)
Visit Glenbrook Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 22 awards
2025 national dealer award 2025 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 450-3696 (866) 450-3696
Used (866) 450-2907 (866) 450-2907

Reviews

(2,959 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glenbrook Dodge Chrysler Jeep RAM from DealerRater.

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GREG was a pleasure to work with. He took great care of...

GREG was a pleasure to work with. He took great care of my wife and l.We came up from Indianapolis it was worth the trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jerry, thank you for taking the time to mention Greg and Lamont! We appreciate it, and we look forward to working with you for years to come at Glenbrook Dodge Chrysler Jeep.

Jesse Knight has the patience of a saint! My husband and...

Jesse Knight has the patience of a saint! My husband and I purchased a used Jeep on our 4th visit to Glenbrook Dodge. Then my husband changed his mind. Took that Jeep back and then he wanted to build a Jeep. So did the paper work for that. Then my husband changed his mind again! Wanted the used Jeep we had to begin with! Jesse was so patient and kind. I can't thank him enough for putting up with us. And Lamont Mills did our financing. He had to do all the paper work twice. Another very patient and understanding employee of Glenbrook Dodge. We live in Sidney, Indiana. We will definitely make the drive back to Glenbrook Dodge if and when we need another vehicle. Hopefully then my husband can make a decision and stick to it! Thank you again Jesse and Lamont!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Glenbrook Dodge Chrysler Jeep! We will be sure to thank Jesse and Lamont for providing you with excellent service. We look forward to working with you again!

DeAndre was a fantastic salesman. Informative, knowledge...

DeAndre was a fantastic salesman. Informative, knowledge and not at all pushy. I would recommend him to everyone looking for a vehicle. He was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Babs, that you for taking the time to share your fantastic car-buying experience with DeAndre and Lamont! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Glenbrook Dodge Chrysler Jeep Ram.

My visit was awesome, I arrived and was greeted quickly...

My visit was awesome, I arrived and was greeted quickly and taken where to go, Brian was most helpful and friendly! He wrote up order quickly and sent me to the waiting room! In a short time he came and said they are washing your car and it will be up shortly, which it was. I never expected a car wash so that was nice. I’ll recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Russell, thank you for taking the time to write a positive review! We are ecstatic to hear you're satisfied with your repairs! We truly appreciate your positive feedback, and we look forward to taking care of any of your auto needs for years to come at Glenbrook Dodge Chrysler Jeep Ram.

Consumer response

What a great place to get service for your automobile!

Kory is very friendly and professional, he is very eager...

Kory is very friendly and professional, he is very eager to help ad get you a good deal, I will recommend my friends to him.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Junaline, thanks for sharing your feedback with Kory! We're glad to hear you had a positive experience. We welcome you back whenever you need help.

I spent 34000$ dollars on a van and it had two tires that...

I spent 34000$ dollars on a van and it had two tires that were down to the wear bars and they would not replace them it cost me an additional 600$ for two tires I was very disappointed I’ve done a lot of buisiness through glenbrook just disappointed

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your review. I would appreciate the opportunity to speak with you so that we can better understand what happened during your sales experience. Please reach out to me at your own convenience. I look forward to connecting with you. Best, Matt McKibben General Manager 260-484-1533

Could not ask for a nicer person than Mike Fales. Very...

Could not ask for a nicer person than Mike Fales. Very accommodating. Great working with him. It was an exciting Experience. He is a top notch guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kent, thank you for taking the time to share your great car-buying experience with Mike! We hope you enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Glenbrook Dodge Chrysler Jeep Ram.

We were so pleased with Greg Michael's. Greg was...

We were so pleased with Greg Michael's. Greg was courteous and respectful. He seemed genuinely happy to help us and to see that we got the vehicle we wanted and reasonable value for our trade. He communicated with us in person during all 3 visits to the dealership and by text prior and in between and since our purchase. He did not pressure us on any decisions about the vehicle, warranty, or financing. Omar in finance likewise did not pressure us about warranty or financing. They were a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Glenbrook Dodge Chrysler Jeep! We will be sure to thank Greg, Omar, and the rest of the team for providing you with courteous and respectful service. We look forward to working with you again!

I bought a new Jeep Gladiator from Kory. He came out and...

I bought a new Jeep Gladiator from Kory. He came out and greeted us and was very helpful as we decided if it was something we wanted to do. I didn’t really have intentions of buying that night as I’ve always driven a Mercedes my entire life but he gave us was great to work with and I would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey! We are happy Kory was able to find a Jeep Gladiator that fits your needs. We appreciate the recommendation and look forward to seeing you again at Glenbrook Dodge Chrysler Jeep!

We already knew what make and model we were looking for...

We already knew what make and model we were looking for and had inquired with the dealership by e-mail. We got a pleasant response from Greg with information on a vehicle in their inventory that we might be interested in. We stopped to see the vehicle and met Greg in person. He was friendly and not pushy in any way. He seemed to understand our concerns and needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

HI, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Greg and Omar went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!