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Pinkerton Chevrolet Salem

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very nice,fast and did a great job.

Very nice,fast and did a great job. They even let me know that I needed a State inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Perfect!

Best Chevrolet dealer around. I always service my vehicle here and will be purchasing my next vehicle here. They always have the best selection of new and used vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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judybm@verizon.net

In my opinion Pinkerton is one of the better dealerships in Roanoke Valley. Everyone is very friendly and polite, personnel is very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buick Enclave

We were told our part was here and was called later and told they had to keep car overnight because part would be in the next morning.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pinkerton Ford is great!

Paul Divers was such a help when finding a new car. He explained everything and was able to answer my questions. I didn’t feel pressured to buy a car. He gave me great advice and found the perfect car for me that I absolutely love! I will definitely recommend Pinkerton to friends, especially Paul. Thanks for going above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All went well as usual!

Always top notch service! The team works well together to satisfy customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great

Good Service Department!! Have not got time to spend on this.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Department is terrible

I dropped my Suburban off on a Wednesday morning at 8:30am and now it is Tuesday the following week and I have contacted the service department twice at this point. They still say they have not come up with my options for having the vehicle fixed yet. I drove the vehicle there and let them know it was idling very rough. I think 6 days later and still not even a plan to fix the vehicle is ridiculous. They haven't even given me options yet.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy Purchase

Just bought a 2022 cheverolet Silverado 2500 from pinkerton Chevrolet. I dont often leave reviews but this is definitely a good time for me to make an exception. This has to be the easiest auto purchased i have ever made. From my salesman Ralph to the General manager Matt this buy was great. No going back and fourth from the salesman to the manager. Both were in the room with me and in less than 10 minutes i had a verbal deal on the truck. I highly recommend Pinkerton Chevrolet for your next buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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JIM!!!!!

For anyone who wants to buy a car/truck/suv please go to my man Jim Thomas. He has gone through thick and thin to sell my wife and I our first vehicle! A year later (August 5, 2021,) I was looking for a truck for myself and wanted to get rid of the vehicle I had. It must have been destined for me to buy a truck yesterday, because I met Jim again at a different location and I knew immediately he had my business! Jim would give you his own shirt off of his back if he had too! He will definitely go through anything to help anyone out as much as possible to get a vehicle! Jim if you see this you are the man and I can’t wait to buy another vehicle from you in the future!! Thanks man!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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