Reviews
Write a reviewGrant was rude and really seemed uninterested In helping
Grant was rude and really seemed uninterested In helping Disappointed, lack of customer service and entire team was more interested in their phones
Grant was rude and really seemed uninterested In helping
Grant was rude and really seemed uninterested In helping Disappointed, lack of customer service and entire team was more interested in their phones
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome Service
Haden was so awesome. This was the first time I have purchased a new car or a Kia for that matter. He was very helpful. He was understanding of what I could & couldn't do as far as a payment. He made the process enjoyable. I will be recommending him to anyone I know that is looking for a vehicle. Thanks Haden! YOUR ARE THE BEST!!!!
Awesome Service
Haden was so awesome. This was the first time I have purchased a new car or a Kia for that matter. He was very helpful. He was understanding of what I could & couldn't do as far as a payment. He made the process enjoyable. I will be recommending him to anyone I know that is looking for a vehicle. Thanks Haden! YOUR ARE THE BEST!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Facility
This dealership offers an excellent facility and wonderful service. My husband and I love our salesmen Grant Conrad! We are always greeted with a handshake and smile!! Absolutely recommend this dealership to everyone!!! Keep up the terrific work!!!
Excellent Facility
This dealership offers an excellent facility and wonderful service. My husband and I love our salesmen Grant Conrad! We are always greeted with a handshake and smile!! Absolutely recommend this dealership to everyone!!! Keep up the terrific work!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jason Mela… my hero
Today, after 20 years without a car payment I made a commitment. I sat down with a young man, JASON MELA, who led me through the details of finding the right car, the right financing, and the paperwork that accompanies it. I will be driving home tomorrow with an awesome car. Thank you JASON MELA
Jason Mela… my hero
Today, after 20 years without a car payment I made a commitment. I sat down with a young man, JASON MELA, who led me through the details of finding the right car, the right financing, and the paperwork that accompanies it. I will be driving home tomorrow with an awesome car. Thank you JASON MELA
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Facebook AD totally misleading
Was talked to by Roper KIA representatives a total of 6 times in a 3 day period. Was told vehicle I was interested in would be available to see at a certain day and time at which I did show up, but only to find out that vehicle was “sold” and “delivered” that very morning to someone, and told these things happen sometimes !! Did I mention phone call number “6” was that very morning ?? I drove over an hour to see this vehicle which I now believe was just a bunch of bogna. These people will not waist my time again
Facebook AD totally misleading
Was talked to by Roper KIA representatives a total of 6 times in a 3 day period. Was told vehicle I was interested in would be available to see at a certain day and time at which I did show up, but only to find out that vehicle was “sold” and “delivered” that very morning to someone, and told these things happen sometimes !! Did I mention phone call number “6” was that very morning ?? I drove over an hour to see this vehicle which I now believe was just a bunch of bogna. These people will not waist my time again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
no prices in website. Beware
website has no prices so this tells me that they want you to come in person and be ready for high pressure sales tactics. STAY AWAY!!
no prices in website. Beware
website has no prices so this tells me that they want you to come in person and be ready for high pressure sales tactics. STAY AWAY!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2022 Rio
Truman was my salesman. He was friendly, knowledgeable, and helpful. I knew what I wanted when I went in and he did not try to pressure me into something more expensive. I am happy with my purchase.
2022 Rio
Truman was my salesman. He was friendly, knowledgeable, and helpful. I knew what I wanted when I went in and he did not try to pressure me into something more expensive. I am happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Big J is Great!!
Big J (Jason) was a great help! I traded in a high mileage Sorento (which I'd loved for quite awhile) for a much lower mileage Sportage. Love it too!! Big J knew what he was doing, didn't high pressure, and helped me get into an almost-new, low-mileage car. Thanks, Big J! Lovin' the Sportage!!
Big J is Great!!
Big J (Jason) was a great help! I traded in a high mileage Sorento (which I'd loved for quite awhile) for a much lower mileage Sportage. Love it too!! Big J knew what he was doing, didn't high pressure, and helped me get into an almost-new, low-mileage car. Thanks, Big J! Lovin' the Sportage!!
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Misleading advertising
Their radio commercials are misleading. There are some situations where you can be turned down. Thats not necessarily bad until they embarrass and patronize you. Its not about serving you. Dont be fooled, Its all about making money.
Misleading advertising
Their radio commercials are misleading. There are some situations where you can be turned down. Thats not necessarily bad until they embarrass and patronize you. Its not about serving you. Dont be fooled, Its all about making money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Can't look at inventory
Wanted to look at vehicle inventory but they wanted my personal information to even do to that. They need to rethink their site. With Covid people don't want to make the drive just to see the available cars.
Can't look at inventory
Wanted to look at vehicle inventory but they wanted my personal information to even do to that. They need to rethink their site. With Covid people don't want to make the drive just to see the available cars.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase