Skip to main content

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Fletcher Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Phenomenon

Great sales staff, great manangement team, wouldn't recommend anyone else to deal with. Thanks guys! Kyle did stupendous job, very thorough, very attentive, and worked hard to help obtain the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Wonderful

Kyle was wonderful, he was very informative and helpful. He took his time to make sure I had everything I was wanting on my new vehicle. When I pick up my Escape, he took his time to explain everything about it, answered all my questions. Thanks Kyle for a wonderful experience in my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great place

Great experience, good sales person Quite possibly the fastest car buying experience for us ever Would definitely recommend this please Again the salesman was juts extremely Knowledgeable wich makes a huge difference

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We enjoyed our experience at Fletcher.

We enjoyed working with our sales representative, Kyle. He was friendly, professional and very courteous. There was no pressure and very willing to answer our questions. When we got into our new car, he went over all the features with us which was a big help. Thanks for all the help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience ever.

Kyle worked extremely hard to get our deal done. We appreciate all his hard work. This is our first "new" car and are very happy with it. We plan to do business with Kyle again in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience in 11 years

I had the pleasure of receiving hands down the best car buying experience. Non pressure, understanding, friendliest, down to earth salesman I have ever met, J.B.. Everyone there was so nice and helpful at one of the most stressful times in my life. I truly appreciate the sincerity I received. Will never go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love my new car!

We recently contacted Ted about 6 weeks ago to buy a new mustang. We have bought from Ted before so we contacted him and told him exactly what we were looking for and what we wanted to get for my trade in. He looked and looked but couldn't find what we were looking for. We decided to order from him. When the new car came in it was exactly what I have been looking for and Ted gave us a great deal on trade in. He is very easy to talk to and goes above and beyond finding what we want. We will definitely recommend him and buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely LOVE my 2017 Ford Escape.

Kyle was very knowledgeable and definately a people person! He kept me informed about maintenance, which was impressive. I will be referring people to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service

It was a great pleasure to do business here Nate lambert is a great person to talk with and did a good job at helping me to pick this awesome truck. It is perfect for my family. A big thanks for the help nate!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kyle kuehn

Kyle worked so hard to get me into a car. He was amazing. I will defiantly be refuring people to him! Im am very pleased with my service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.