Reviews
Royal Oaks Chevrolet
Excellent, professional dealership. A pleasure to do business with and excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
power steering repair
Got the repair done in a reasonable time and provided transportation to get me home and back. The cost was higher than I wanted but was probably reasonable. I was satisfied with the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry,thank you for sharing this great feedback with us. The goal of our service department at Royal Oaks Chevrolet Cadillac is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Great new truck purchase.
Visited on a Thursday and spent 4 hours looking at trucks. Left the dealership without purchasing. Followed up on Friday with questions about 2 silver Silverados. Didn't think I wanted a silver truck! Love the new Silverado I purchased on Saturday from Dave Johnson at Royal Oaks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
thank you for sharing this great feedback with us. The goal of our Sales department at Royal Oaks Chevrolet Cadillac is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again, and welcome to THE ROCK FAMILY!
New truck
Awesome place to buy a new vehicle. Made me feel like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
thank you for sharing this great feedback with us. The goal of our Sales department at Royal Oaks Chevrolet Cadillac is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again, and welcome to THE ROCK FAMILY!
best dealership
Very professional and answered all my question. Will definitely be buying or trading there in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
thank you for sharing this great feedback with us. The goal of our sales department at Royal Oaks Chevrolet Cadillac is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again! We look forward to earning your business in the future!
The Rock Rocks
Randy Ro has helped me purchase a vehicle twice when no one else would. He worked hard to get us financed and now we are on our way to credit repair. We will be loyal customers from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
thank you for sharing this great feedback with us. The goal of our sales department at Royal Oaks Chevrolet Cadillac is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again, and Welcome to THE ROCK FAMILY!
Great Service!!!
What a great experience every visit. WOW!!! From the sale to the last service has always been a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terry,thank you for sharing this great feedback with us. The goal of our service department at Royal Oaks Chevrolet Cadillac is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Scamalert
Well looking for new truck. So find nice truck online which was lifted and wheels and tires online they advertise 38000 with incentives but when you get to lot it's 61000 they do this to alot of there trucks steer clear of this place
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We apologize for the price inconsistency. We try out best to ensure all our prices correct when we modify our trucks. The truck before the modifications was correct at the $38,000 price. We would be more than happy to discuss this with you further should you like to give us a call.
Like family
As a new customer I am impressed by the service received. Everything was completed on time as promised with friendly staff that makes it feel like family taking care of family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randy, thank you for sharing this great feedback with us. The goal of our service department at Royal Oaks Chevrolet Cadillac is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
super great service
very freindly folks. salesman was great seems like he went out of his way to make us feel welcome. all and all a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to know that you had such a positive experience while visiting our dealership and would like to thank you for giving us this fantastic feedback. We hope to see you stop by again soon. Thanks again!