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Frank Fletcher Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Chevy Cruze

Not a lot of cheaper used cars under 10,000. Customer service was great by Tyler Kohley, couldn't have been better. I bought a 2012 with 19,000+ miles on it so the factory warranty was expired. Just wish they could throw in a warranty without jacking up the payment. Over all we love the car though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome services

My name is Lee Martin. I went to Fletcher today just to get a trade in value on my truck. Well ended up going home knowing I got a 2014 kia soul with 34000 miles on it. Its a really nice car and had to pay nothing down Robert Barnes hooked me up thanks buddy your services were awesome ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kris Flohr

Very pleasant experience there. Would definitely recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful experience

Alex C. was friendly, knowledgeable and professional. He worked with me to find the best deal. The staff reassured me that buying new is sometimes better than buying gently used. I had a wonderful experience. Steve B. spent plenty of time showing me the electronic set up of my new car. Kind, courteous and professional. The facility was clean too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sales guy

Went in to look at used cars for the wife and talked to Davin. He was extremely polite, knowledgeable, and made the entire process of buying a car easy. We HIGHLY recommend using Davin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best salesman in the 4 states Neal Gillespie

Twice now I've purchased from Neal. He is my only reason for returning to Fletcher Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car experience

Went in looking at a used car, but got my best deal on a new one and left with it, excellent help and knowledge of the product, no pressure from Alex just a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sales men

Went to Joplin Fletcher for pre-owned dealership And found a car that feet my needs. I was very pleased with the service and help very kind guys. Very happy with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful and patient!

Went to Joplin Fletcher Pre Owned dealership last Friday and found a car I wanted as soon as I got there and took it for a test drive. Everyone was really nice and helpful. Tyler Kohley was helpful with the process as this was my first time getting a new vehicle by myself that fit my needs. Definitely a dealership to go too for good service and good vehciles at the right prices. Also great salesmanship!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review

Our experience at Fletcher's in Joplin was fantastic . The salesman were very helpful , not pushy , they care about their customers . Our salesman Alex Cupp was great , he was very helpful. Helped us with getting approved and getting us in the right truck. So my whole review of Fletcher's / Alex Cupp sums it up to one word FANTASTIC and yes we would recommend them to our friends and everybody

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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