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North Bay Ford

(141 reviews)
Visit North Bay Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–5:30pm
Sunday 11:00am–5:00pm Closed

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New (831) 440-3865 (831) 440-3865
Used (831) 574-5564 (831) 574-5564

Inventory

See all 133 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2018.
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Where you go for low prices!

Service center

Phone number (831) 574-5564

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–5:30pm
Sunday
Closed

Meet our employees

Reviews

(141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Bay Ford from DealerRater.

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Tony very cool and straight up.

Tony very cool and straight up..Kali super fast with F&I. Appreciate both of them.👍

Tony very cool and straight up.

Tony very cool and straight up..Kali super fast with F&I. Appreciate both of them.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Muy amables y te contestan todas tus preguntar Los

Muy amables y te contestan todas tus preguntar Los recomiendo absolutamente Pidan Ayuda a Janson

Muy amables y te contestan todas tus preguntar Los

Muy amables y te contestan todas tus preguntar Los recomiendo absolutamente Pidan Ayuda a Janson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fantastic experience with these guys.

Fantastic experience with these guys. They were able to listen to all my dreams for a new vehicle and meet them quickly. I shopped around a lot at other dealerships and they were the best. Really honest and authentic people. They got me my dream new car!

Fantastic experience with these guys.

Fantastic experience with these guys. They were able to listen to all my dreams for a new vehicle and meet them quickly. I shopped around a lot at other dealerships and they were the best. Really honest and authentic people. They got me my dream new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Not really excited about preordering and waiting, then

Not really excited about preordering and waiting, then adding the potential Trump Tariffs., Made the expirences a little crazy. The staff was great in communicating, not too much chit chat, they were respectful , no pressure or big push to upgrade. I felt as a women that I was not talked down to and given good information. This was not the case of another dealership, and why I chose to do business with NorthBay Ford. It may not be fancy, but I will take that any day and feel like I am in good hands with people who have integrity.

Not really excited about preordering and waiting, then

Not really excited about preordering and waiting, then adding the potential Trump Tariffs., Made the expirences a little crazy. The staff was great in communicating, not too much chit chat, they were respectful , no pressure or big push to upgrade. I felt as a women that I was not talked down to and given good information. This was not the case of another dealership, and why I chose to do business with NorthBay Ford. It may not be fancy, but I will take that any day and feel like I am in good hands with people who have integrity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Imad Mashni & the North Bay Ford team were fantastic!

Imad Mashni & the North Bay Ford team were fantastic! Helpful, courteous, and made buying my car a breeze. Highly recommend!

Imad Mashni & the North Bay Ford team were fantastic!

Imad Mashni & the North Bay Ford team were fantastic! Helpful, courteous, and made buying my car a breeze. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Tony was excellent.

Tony was excellent. Super nice and open about everything. Luis also helped on pick up day. He was great too. The survey asked me about Mauricio and I don't know who that is.

Tony was excellent.

Tony was excellent. Super nice and open about everything. Luis also helped on pick up day. He was great too. The survey asked me about Mauricio and I don't know who that is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was a pleasure to work with the team there.

It was a pleasure to work with the team there. James was great as well, very responsive and knowledgeable.

It was a pleasure to work with the team there.

It was a pleasure to work with the team there. James was great as well, very responsive and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Throrough, dependable, honest, helpful, willing to spend

Throrough, dependable, honest, helpful, willing to spend money to fix/replace, so I would be safe on the road. (I bought RV used, and Joe was an incredible agent on my behalf) Exemplary.

Throrough, dependable, honest, helpful, willing to spend

Throrough, dependable, honest, helpful, willing to spend money to fix/replace, so I would be safe on the road. (I bought RV used, and Joe was an incredible agent on my behalf) Exemplary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Warning !

Warning ! Our service body work truck getting service, stored in service area, had all our Milwaukee Tools and batteries Stolen over weekend.

Warning !

Warning ! Our service body work truck getting service, stored in service area, had all our Milwaukee Tools and batteries Stolen over weekend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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The staff is courteous and friendly.

The staff is courteous and friendly. Luis pulled through on calling us when a vehicle came available as promised.

The staff is courteous and friendly.

The staff is courteous and friendly. Luis pulled through on calling us when a vehicle came available as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 141 reviews