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Huff Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (146 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 8:30am–5:30pm
Tuesday 8:30am–7:00pm 8:30am–5:30pm
Wednesday 8:30am–7:00pm 8:30am–5:30pm
Thursday 8:30am–7:00pm 8:30am–5:30pm
Friday 8:30am–7:00pm 8:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

Great service very punctual. Easy to deal with ever since purchase.

Service

Great service very punctual. Easy to deal with ever since purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bad experience

Was put on hold when I called to make an appointment not very helpful don't really care if I go back

Bad experience

Was put on hold when I called to make an appointment not very helpful don't really care if I go back

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (276) 228-3108 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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Chrysler mini van

Thank you Jeanne. We love our new van! We took it to Gatlinburg over memorial day weekend and the kids were so good due to the TV in the van!

Chrysler mini van

Thank you Jeanne. We love our new van! We took it to Gatlinburg over memorial day weekend and the kids were so good due to the TV in the van!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 F150 Super Crew Cab

Bill Lawson and Brad King made it a good buying experience. Great knowledge of the vehicle and worked with me to get me in a great vehicle! Thanks guys I will see you at my next purchase.

2016 F150 Super Crew Cab

Bill Lawson and Brad King made it a good buying experience. Great knowledge of the vehicle and worked with me to get me in a great vehicle! Thanks guys I will see you at my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing service and great people!

My boyfriend and I have been looking for a vechicle for some time now. We had went to a few different places an had no luck. Then we found out about bob huff Ford and let me tell you Sammy and Kelsey are some amazing and great people. We weren't able to get to the Dealership in tell later after they closed and Sammy an Kelsey stayed way past closing time to make this deal happen. And low An behold we drove are new car home it was fast and very easy process I want to thank them for being so amazing and helpful and making this work I would recommend if you are looking for a new car to go through Bob huff Ford they are great great people thanks agian guys for your amazing service Thanks K.w

Amazing service and great people!

My boyfriend and I have been looking for a vechicle for some time now. We had went to a few different places an had no luck. Then we found out about bob huff Ford and let me tell you Sammy and Kelsey are some amazing and great people. We weren't able to get to the Dealership in tell later after they closed and Sammy an Kelsey stayed way past closing time to make this deal happen. And low An behold we drove are new car home it was fast and very easy process I want to thank them for being so amazing and helpful and making this work I would recommend if you are looking for a new car to go through Bob huff Ford they are great great people thanks agian guys for your amazing service Thanks K.w

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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Buyer

Mr. Lee Harden was very helpful and very professional. I would recommend this place of business too everyone.

Buyer

Mr. Lee Harden was very helpful and very professional. I would recommend this place of business too everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep16

Great friendly service and staff! Explained everything extremely well during buying process.

Jeep16

Great friendly service and staff! Explained everything extremely well during buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Frank Meadows

The service has been excellent from scheduling to explanation of service!

Frank Meadows

The service has been excellent from scheduling to explanation of service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Reviews like yours provide encouraging feedback, Frank. Please let us know if you have any additional questions about services you received, and thank you again for choosing Huff Ford!

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Service Excellence!

We had a radiator that blew on the side of the road. The tow truck took us to Huff Ford and before we arrived they had ordered the special order radiator from another state and the truck was repaired along with needing two new batteries by noon the following day. The service and parts departments were superb. We wish we were closer to this dealership because we would take all our vehicles to them. Thank you for your professionalism and kindness. Sincerely. The Garcia's from South Carolina

Service Excellence!

We had a radiator that blew on the side of the road. The tow truck took us to Huff Ford and before we arrived they had ordered the special order radiator from another state and the truck was repaired along with needing two new batteries by noon the following day. The service and parts departments were superb. We wish we were closer to this dealership because we would take all our vehicles to them. Thank you for your professionalism and kindness. Sincerely. The Garcia's from South Carolina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Dept

Amelia is so friendly and helpful. The service was done in a timely manner. 10 out of 10. Excellent!

Service Dept

Amelia is so friendly and helpful. The service was done in a timely manner. 10 out of 10. Excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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