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Friendship Chrysler Jeep Dodge RAM

(514 reviews)

Reviews

(514 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2018 ram 3500

Best dealership we have ever done business with! Wonderful,friendly, and honest sales team. We plan on doing more business in the future. They took the time to do business over the phone since we were 3 hours away and made the buying process as smooth as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words Brittany, we love to hear about great customer experiences! Enjoy your new Vehicle and we look forward to helping you again soon! Thank you for being part of our Friendship Family!

Easy car buying experience - Thanks Jessica!

If you want a dealership that is easy to work with, this is the place. Jessica was so patient with all of our questions and test drives, why would we NOT buy a car from her? IG: @JessicaSellsCars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words, we love to hear about great customer experiences! Enjoy your new Vehicle and we look forward to helping you again soon! Thank you for being part of our Friendship Family!

Extremely Pleased

Marcus Haynes went above and beyond to make my purchase stress free. Beginning to end the buying process was professional and very thorough. Thank You Guys and Gals!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words, Keith we love to hear about great customer experiences! Enjoy your new Vehicle and we look forward to helping you again soon! Thank you for being part of our Friendship Family!

Jeep Patriot High Altitude

These guys were awesome! Jimi was great! We will be back when we decide to buy again! Everyone was super friendly. Jimi worked hard for us before we even got to the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words, Dustin we love to hear about great customer experiences! Enjoy your new Jeep and we look forward to helping you again soon! Thank you for being part of our Friendship Family!

ron solomon and cody rhodes helped us immensely

together, ron and cody made the buying process uncomplicated and less arduous for my husband and I who are disabled as well as our daughter, our principal driver. they answered all questions to our satisfaction and arranged financing to match our budget. moreover, they stood by their claim of making car purchasing less difficult in that ron brought the paperwork as well as the vehicle to our home in Kingsport where he as well picked up our trade-in vehicle. they pulled out all stops to make sure our customer experience in doing this. we really appreciate these extra steps taken due to our disabled state and the inclimate weather.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words, we love to hear about great customer experiences! Enjoy your new Vehicle and we look forward to helping you again soon! Thank you for being part of our Friendship Family!

Consumer

Very friendly sales people. Vehicles were all clean and was labeled well on doors. They Didnt rush and push to anything specific fast with paperwork. Will buy from again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words, Alan we love to hear about great customer experiences! Enjoy your new Vehicle and we look forward to helping you again soon! Thank you for being part of our Friendship Family!

Looking for a Jeep

Salespeople have great knowledge of their products. Marcus went above and beyond to find us a vehicle with the features we wanted. Overall, a good car buying experience. They also did not Trash Talk other dealerships. Very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words, we love to hear about great customer experiences! Enjoy your new Vehicle and we look forward to helping you again soon! Thank you for being part of our Friendship Family!

Deborah

My experience with Friendship was the best I have ever had, and I have bought numerous vehicles from other dealerships. I will never go anywhere else now. I dealt with Jessica Bellamy. I told her what kind of jeep I was looking for and she found it for me. Her kindness and sweet spirit made my trading experience great. From the manager Cody to the business person Dominic made my trade very smooth. I cant say enough good things about this dealership. So thankful I found the whole team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words,Debbie we love to hear about great customer experiences! Enjoy your new Vehicle and we look forward to helping you again soon! Thank you for being part of our Friendship Family!

Our Salesperson was Dale Morrell

We have been customers since at least 1998 for 3 vehicles and are still coming back because we trust the dealership and service department with our vehicles. We have received very good assistance with any problems or issues and everything is always resolved to our complete satisfaction. We've had the same salesperson, Dale Morrell with all of our vehicle purchases. Our personal contact with owners, salespersons, service department and repair persons has been very good. We are very satisfied with everyone and everything at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words, we love to hear about great customer experiences! We look forward to helping you again soon! Thank you for being part of our Friendship Family!

The best around.

Absolutely amazing experience. My wife and I had the pleasure of dealing with Jimi. He went above and beyond to ensure that we got what we wanted and he dangled no strings. Everything i could ask for in a car shopping experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words,James we love to hear about great customer experiences! Enjoy your new Vehicle and we look forward to helping you again soon! Thank you for being part of our Friendship Family!