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Rick Hill Imports

(476 reviews)
Visit Rick Hill Imports
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (888) 269-3039 (888) 269-3039
Used (888) 269-1251 (888) 269-1251
Service (888) 859-6255 (888) 859-6255

Reviews

(476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jeff was very helpful and understanding. He offered to...

Jeff was very helpful and understanding. He offered to pick up my car and bring it to the dealer. Everything was completed satisfactorally. They always do a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Writers were very nice and considerate as well as...

Writers were very nice and considerate as well as helpful. Shuttle driver was awesome. Technician took time to discuss work done and such. Place was clean and well designed and overall the experience was great, expensive but great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service Dept staff was very friendly and helpful....

The Service Dept staff was very friendly and helpful. The technician explained to me what he was doing in understandable terms. I was impressed with how clean the garage work area was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was the Second time ive bought a car here. The folks...

This was the Second time ive bought a car here. The folks are always Very good to work with. I appreciate the help Grady was able to give me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My full service was completed in a timely fashion.......

My full service was completed in a timely fashion.... the troubleshooting was excellent and i was furnished an estimate for repairs...thanks again Ray Rose

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Takes the time to explain any repairs that were done....

Takes the time to explain any repairs that were done. The people in the service department are always courteous and helpful when asked questions about service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No complaint here, appreciate the good service. While I...

No complaint here, appreciate the good service. While I was waiting Steve York talked with me about the history of BMW and all the great reasons to own a BMW. I was surprised this gentleman knew I was just waiting for service but Steve went out of his way to make me feel at home. My next purchase will be through Steve York for a new BMW. Great person, staff members like Steve is what gives a company a positive image among its competitors and the public eye. Thank you, Jimmy Sale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service. Prompt acknowledgement of my arrival...

Excellent service. Prompt acknowledgement of my arrival to the service department. The plan for the car was reviewed. Accurate information on what is needed to complete my request. Very nice to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great to dealer to work with and very reasonable. Service...

Great to dealer to work with and very reasonable. Service advisors helped schedule my appointment with no problem. I will plan on to return next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rick Hill imports sent a damaged 911 turbo s

Do not purchase from Rick Hill imports and expect an undamaged car to be shipped to you. They blamed the shipper then when their own video showed the issue they ignored all correspondence moving forward . Stuck me with the repair . I cannot recommend them . I purchased from a Porsche dealer to avoid drama . Sadly not the case here. Purchased a 2015 911 turbo s with 4700 miles . Paid cash .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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