Reviews
Jeff was very helpful and understanding. He offered to...
Jeff was very helpful and understanding. He offered to pick up my car and bring it to the dealer. Everything was completed satisfactorally. They always do a great job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Writers were very nice and considerate as well as...
Writers were very nice and considerate as well as helpful. Shuttle driver was awesome. Technician took time to discuss work done and such. Place was clean and well designed and overall the experience was great, expensive but great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Dept staff was very friendly and helpful....
The Service Dept staff was very friendly and helpful. The technician explained to me what he was doing in understandable terms. I was impressed with how clean the garage work area was.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was the Second time ive bought a car here. The folks...
This was the Second time ive bought a car here. The folks are always Very good to work with. I appreciate the help Grady was able to give me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My full service was completed in a timely fashion.......
My full service was completed in a timely fashion.... the troubleshooting was excellent and i was furnished an estimate for repairs...thanks again Ray Rose
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Takes the time to explain any repairs that were done....
Takes the time to explain any repairs that were done. The people in the service department are always courteous and helpful when asked questions about service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No complaint here, appreciate the good service. While I...
No complaint here, appreciate the good service. While I was waiting Steve York talked with me about the history of BMW and all the great reasons to own a BMW. I was surprised this gentleman knew I was just waiting for service but Steve went out of his way to make me feel at home. My next purchase will be through Steve York for a new BMW. Great person, staff members like Steve is what gives a company a positive image among its competitors and the public eye. Thank you, Jimmy Sale
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent service. Prompt acknowledgement of my arrival...
Excellent service. Prompt acknowledgement of my arrival to the service department. The plan for the car was reviewed. Accurate information on what is needed to complete my request. Very nice to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to dealer to work with and very reasonable. Service...
Great to dealer to work with and very reasonable. Service advisors helped schedule my appointment with no problem. I will plan on to return next time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rick Hill imports sent a damaged 911 turbo s
Do not purchase from Rick Hill imports and expect an undamaged car to be shipped to you. They blamed the shipper then when their own video showed the issue they ignored all correspondence moving forward . Stuck me with the repair . I cannot recommend them . I purchased from a Porsche dealer to avoid drama . Sadly not the case here. Purchased a 2015 911 turbo s with 4700 miles . Paid cash .
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase