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Visalia GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic service

Took my car in for a CarMax warranty... no problem. I couldn't take time off work to go to CarMax in Fresno for repairs. They were fantastic! Car was repaired before the day ended. Saved me a lot of money on a rental car I thought I was going to have to get.

Fantastic service

Took my car in for a CarMax warranty... no problem. I couldn't take time off work to go to CarMax in Fresno for repairs. They were fantastic! Car was repaired before the day ended. Saved me a lot of money on a rental car I thought I was going to have to get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Visalia Buick GMC

Did not return calls, no estimate given, kept my car two full days to diagnose and change a dead battery.

Visalia Buick GMC

Did not return calls, no estimate given, kept my car two full days to diagnose and change a dead battery.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2021 GMC Denali

Took a well worth drive to Visalia GMC. Had the pleasure of working with Fernando Gonzalez (no relation) The dealership was beautiful and the deal I received was well worth the 2 hour drive. We set up an appointment and he did not disappoint. I would highly recommend Visalia Buick GMC.

2021 GMC Denali

Took a well worth drive to Visalia GMC. Had the pleasure of working with Fernando Gonzalez (no relation) The dealership was beautiful and the deal I received was well worth the 2 hour drive. We set up an appointment and he did not disappoint. I would highly recommend Visalia Buick GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GMC Acadia

Horrible repairs had to take the vehicle back to the dealership service 3 times

GMC Acadia

Horrible repairs had to take the vehicle back to the dealership service 3 times

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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C. Ross

I'm happy with my service experience. Good communication and they helped me with a rental.

C. Ross

I'm happy with my service experience. Good communication and they helped me with a rental.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service after purchase

Purchased our Buick Envision just over a year ago and this dealership still follows up on our needs and provides precise maintanence services.

Service after purchase

Purchased our Buick Envision just over a year ago and this dealership still follows up on our needs and provides precise maintanence services.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris is the man!

our service adviser Chris is always in a upbeat mood and ready to help out.

Chris is the man!

our service adviser Chris is always in a upbeat mood and ready to help out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on GMC Sierra truck

Absolutely fabulous. Both Mr. Appleby and Ken were great. Helped me with purchasing matts for my daughter's car and careful to keep secret from her. Now that's family. Thank you

Service on GMC Sierra truck

Absolutely fabulous. Both Mr. Appleby and Ken were great. Helped me with purchasing matts for my daughter's car and careful to keep secret from her. Now that's family. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sold a car for more than its worth!

Bank denied loan because the amount was more than what the car was worth! Unbelievable. You should be ashamed of yourselves. Great service. Not! I don't see any positive reviews on here. I wonder why.

Sold a car for more than its worth!

Bank denied loan because the amount was more than what the car was worth! Unbelievable. You should be ashamed of yourselves. Great service. Not! I don't see any positive reviews on here. I wonder why.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

amount a bank will loan to a consumer is based on the banks internal ratings of the customer credit and not solely the value of the vehilce being purchased. Many bank have different requirements and guidlines, that is what allows dealers to find a bank that fits the customers needs just as we did on this transaction. I would be happy to discuss this in person if your would like, thanks for taking the time to bring your concern to our attention.

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No Contact

They never contacted me for any information as to the car I was looking at online. Would not send nobody over there to buy. Sorry.

No Contact

They never contacted me for any information as to the car I was looking at online. Would not send nobody over there to buy. Sorry.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

I regret that we failed to provide you with the information you request; we work hard at providing excellent customer service, but apparently we failed this time. We will learn from your input and for that, Thank you.

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