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Superior Dodge Chrysler Jeep Ram of Conway

(413 reviews)

Reviews

(413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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expensive

Terry is awesome, went out of his way, even on his day off. Great customer service, Brandon Walters was helpful and knowledgeable. Interest rate very bad, however.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your review! Enjoy your new Jeep!

Purchase of a pre-owned Ram Rebel.

A pleasant & equitable experience and my salesperson is one mighty fine young man with excellent knowledge of the Ram products. Terry will have a rewarding career.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review! We appreciate your business and hope you enjoy your new Ram!

Great customer service.

I was shopping for a Sonata and had been to several lots before finding Superior Dodge. Upon arriving at Superior I was meet by Mr Terry Brown. The Sonata I was looking for was at another lot of there's and he offered to drive me over. This was the first sales man on any lot I had visited to offer to do anything other than invite me in and try to sell me something I didn't want. On the trip over Mr Brown was very open, relatable and down to earth. This was a selling point for not only the car but the Dealership choice as I am in retail and understand being relatable to my customers. Thanks again to Mr Terry Brown.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We appreciate your feedback and your business. Please let us know if we can do anything for you in the future!

Great Buying Experience

Great sales staff and management. Enjoyable and fast buying experience earlier today. Pablo and John went above and beyond in putting a deal together that exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you William for you review. We appreciate the opportunity to do business with you! Enjoy your new vehicle!

Excellent buying experience!

This was my first time buying and the experience was incredible. I was given a great deal on a great truck! Happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We are so happy to hear of your positive experience at our dealership. Enjoy your new truck!!

Excellent Service

Brought my Jeep in to get service, the Service Advisor Kendra was very helpful, knowledgeable and nice to top it off. She kept me informed on how repairs were going and seemed to thoroughly enjoyed her job, which shows how great of a company Superior is! Will only get my vehicles worked on here, and hope to see Kendra several times in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Brandon for your feedback! We appreciate your business and look forward to serving you in the future.

Jeep Grand Cherokee Summit

Terry did everything in his power to make sure I got exactly what I wanted at the price I wanted! They even added balloons to the car since this was a graduation present. Let’s just say, I got a GREAT deal on this car. I’m in love.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We appreciate you taking the time to write a review. We hope you love and enjoy your new vehicle. Let us know if you need anything in the future! Congrats!

Mr.Robert was an Amazing Salesman

We went to Superior to look @ a used vehicle, Mr.Robert meet me almost @ my car door . What can I help you with? I explained what I wanted. He showed me a vehicle then said I think I can get you better financing on a new one. We had never bought a new vehicle.. Mr. Robert went the extra mile to make our Family So Excited & now new car owners of a new Dodge Journey.. THANKS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

They did an amazing job on getting me where i wanted my payments! They are there if you need them for anything!! Hank is a great salesperson!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear you had such a positive experience! Thank you for your feedback! Enjoy your new vehicle!

Terry Brown.

Great working with this guy. Great knowledge about the product and easy to talk to. He did not use high pressure tactics and was patient and respectful with my family. Great with my two year old son as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.