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North Point Chrysler Dodge Jeep RAM Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (672 reviews)
Visit North Point Chrysler Dodge Jeep RAM Fiat
Sales hours: 7:30am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–8:00pm 7:30am–7:00pm
Tuesday 7:30am–8:00pm 7:30am–7:00pm
Wednesday 7:30am–8:00pm 7:30am–7:00pm
Thursday 7:30am–8:00pm 7:30am–7:00pm
Friday 7:30am–8:00pm 7:30am–7:00pm
Saturday 7:30am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Point Chrysler Dodge Jeep RAM Fiat from DealerRater.

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Great experience all the way around. Second vehicle I’ve...

Great experience all the way around. Second vehicle I’ve purchased in the last year and I’ll definitely be back. Friendly service, excellent price, great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and time was exactly what they told me is...

Great service and time was exactly what they told me is was going to take. Very nice and active people. And very patient. Loved it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything went great and the personnel were all very...

Everything went great and the personnel were all very nice to work with I was made to feel comfortable and all my questions were answered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They are Nice and easy going. Willing to work with you on...

They are Nice and easy going. Willing to work with you on your needs. They take all the time you need and can easily see when you are ready for them to speed up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly. I have had a tire leak that can’t be...

Very friendly. I have had a tire leak that can’t be determined since I purchased the vehicle and this dealership has tried several times to find the leak.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Friendly

Really Fast Service, Very Nice Sales Person, also...

Really Fast Service, Very Nice Sales Person, also explained to perfection and awesome price. Recommended to anyone that is looking to buy a car or a truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer service is superb! Very friendly and helpful....

Customer service is superb! Very friendly and helpful. They take great care of my car and they are my first choice any time I need something done on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great customer service, worked with me to get the best...

great customer service, worked with me to get the best finance option available. very pleased with the service and my coverage plans. overall satisfied with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Without a doubt best car service I've had period. Roger...

Without a doubt best car service I've had period. Roger was excellent. Superior quality, always willing to go beyond means to make customer happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Horrible service department! Paid $172 to look at my...

Horrible service department! Paid $172 to look at my truck for troubleshooting a front end shake. Took a 1 1/2 days, they tell me it’s a left ball joint and a u joint. I have been an aircraft mechanic / inspector for 30 years and do a lot of my auto mechanic work but had a warranty and wanted to let them do the work. They also said I had a leaking strut which was true but not covered by the warranty. So the cost was so high I decided to do the work. Just as soon as I took off the tire to the leaking strut I see a complete broken in half sway bar which caused my main problems. What a joke and waste of time. I would never ever trust this place with my truck again. I will definitely spread the word as I was ripped off $172. Absolute horrible troubleshooting

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.