Reviews
My experience was very pleasant.
My experience was very pleasant. How often can you say that about a car-buying experience? I went into the dealership looking for a vehicle and walked out with a great deal and a very nice vehicle in less than 2 hours.
My experience was very pleasant.
My experience was very pleasant. How often can you say that about a car-buying experience? I went into the dealership looking for a vehicle and walked out with a great deal and a very nice vehicle in less than 2 hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Mary! We appreciate your wonderful review and are thrilled to hear that you had a pleasant experience at Rusty Wallace Chevrolet. It's great to know you found a nice vehicle and got a fantastic deal in such a short time. We look forward to seeing you again for your future vehicle needs! Sincerely, The Rusty Wallace Chevrolet Team
Have been getting the run around for 2 months on a
Have been getting the run around for 2 months on a warranty issue which they supposedly sent to GM but when I called GM they knew nothing about it. GM has contacted the service department and hasn't gotten a response back either. Will never buy there again
Have been getting the run around for 2 months on a
Have been getting the run around for 2 months on a warranty issue which they supposedly sent to GM but when I called GM they knew nothing about it. GM has contacted the service department and hasn't gotten a response back either. Will never buy there again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.
James Jennings is the best salesman to go to.
James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.
James Jennings is the best salesman to go to.
James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Cheyenne, for your fantastic review! We're thrilled to hear that you had a great experience with James Jennings at Rusty Wallace Chevrolet. His knowledge of our vehicles is indeed a valuable asset, and we appreciate you taking the time to share your positive feedback. We hope to see you again soon! Sincerely, The Rusty Wallace Chevrolet Team
James Jennings is the best salesman to go to.
James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.
James Jennings is the best salesman to go to.
James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Cheyenne! We appreciate your kind words about James Jennings. It's great to hear that you had such a positive experience with him at Rusty Wallace Chevrolet. He truly is knowledgeable and passionate about helping our customers find the perfect vehicle. We look forward to seeing you again soon! Sincerely, The Rusty Wallace Chevrolet Team
We are looking for a little car.
We are looking for a little car. So we called Derek and he is going to look for us. He has always been very helpful. I would recommend him to anyone looking for a vehicle
We are looking for a little car.
We are looking for a little car. So we called Derek and he is going to look for us. He has always been very helpful. I would recommend him to anyone looking for a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Teresa! We truly appreciate your kind words about Derek and your experience with Rusty Wallace Chevrolet. We're glad to hear that he has been helpful in your search for a little car. Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out anytime. We look forward to helping you find the perfect vehicle! Sincerely, The Rusty Wallace Chevrolet Team
This dealership has assisted us with excellent service on
This dealership has assisted us with excellent service on two different occasions. We are from Canada and were vacationing in Pigeon Forge when we experienced an engine issue. Emily scheduled us the next day and the diesel technician had the issue taken care of the same day. He also took the time to walk us through the problem. Professional, polite and knowledgeable. Would not hesitate to recommend to anyone. Thank you again.
This dealership has assisted us with excellent service on
This dealership has assisted us with excellent service on two different occasions. We are from Canada and were vacationing in Pigeon Forge when we experienced an engine issue. Emily scheduled us the next day and the diesel technician had the issue taken care of the same day. He also took the time to walk us through the problem. Professional, polite and knowledgeable. Would not hesitate to recommend to anyone. Thank you again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Rusty Wallace Chevrolet during your vacation. It's great to know that Emily and our diesel technician provided you with professional service and thoroughly explained the issue. We truly appreciate your recommendation and hope to assist you again if you're ever in the area. Safe travels! Sincerely, The Rusty Wallace Chevrolet Team
Exceptional service!
Exceptional service! We where from out of state broke down but they took is right away. They diagnosed and solved the problem. They had us back on the road in a couple of hours. We would recommend them especially Josh, to everyone.
Exceptional service!
Exceptional service! We where from out of state broke down but they took is right away. They diagnosed and solved the problem. They had us back on the road in a couple of hours. We would recommend them especially Josh, to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JD, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Sincerely, The Rusty Wallace Chevrolet Team
My experience with Rusty Wallace in Clinton has been
My experience with Rusty Wallace in Clinton has been extremely poor. I had electrical problems with my 2007 SRX Cadillac and they told my husband they could fix it no problem. That was the 21st of Nov. 2023 brought it home $1042.63 poorer and drove it twice and it was dead on the 5 day!!!! Took it back and it is still there, they don't return my calls about the status of my car so I think they are just stalling around telling me that I am $1042.63 poorer and sorry but we are just not sure what is wrong. That is just real poor business and management needs to find out how they are sure they can fix it, and then refuse to respond to my calls. Last call the one guy said they thought it could be the battery, bad cell. Well I hav paid for 3 brand new batteries and 2 alternators in the last 3 months!!!!! Anyway , I don't think they hav any idea how to fix the car and I think they should give me my money back!!!!
My experience with Rusty Wallace in Clinton has been
My experience with Rusty Wallace in Clinton has been extremely poor. I had electrical problems with my 2007 SRX Cadillac and they told my husband they could fix it no problem. That was the 21st of Nov. 2023 brought it home $1042.63 poorer and drove it twice and it was dead on the 5 day!!!! Took it back and it is still there, they don't return my calls about the status of my car so I think they are just stalling around telling me that I am $1042.63 poorer and sorry but we are just not sure what is wrong. That is just real poor business and management needs to find out how they are sure they can fix it, and then refuse to respond to my calls. Last call the one guy said they thought it could be the battery, bad cell. Well I hav paid for 3 brand new batteries and 2 alternators in the last 3 months!!!!! Anyway , I don't think they hav any idea how to fix the car and I think they should give me my money back!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
TENNESSEE 37757
The salesman I experienced with, Donnie Hutchison, was very helpful, answered all my questions, explained everything to us, and I told other people they need to go there. I can trust him because it was not my first car I have gotten from his.
TENNESSEE 37757
The salesman I experienced with, Donnie Hutchison, was very helpful, answered all my questions, explained everything to us, and I told other people they need to go there. I can trust him because it was not my first car I have gotten from his.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Sales Team
Donnie H in sales was great with the trade in/sale of our new vehicle. Easy process, excellent service. I highly recommend Donnie at Rusty Wallace!
Excellent Sales Team
Donnie H in sales was great with the trade in/sale of our new vehicle. Easy process, excellent service. I highly recommend Donnie at Rusty Wallace!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase