Reviews
Write a reviewGreat Experience!
Great dealership! Staff from top to bottom is top notch. I had to order a truck and was keep updated all along the way until it arrived. Delivery was flawless! Simply a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
Great Service
GreT service, trucks looks just like new. I would recommend to anyone in need of quality vehicle repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Dave Kirk Automotive, we value our customers and we look forward to seeing you down the road. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
Impala
Rude, disprespfull. I pay cash for everything, cars houses farms, I have no credit, but I am very well off. After he pulled my credit which I informed him I pay cash he said some rude comments then walked away leaving my alone in the cubical .. Never go there .
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
It is most important that we contact you immediately in order to resolve any and all concerns you have regarding our company or any of our employees. If you'd rather not wait, you're welcome to contact us directly at (931) 484-5151. We look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
Great Sales Staff
Great sales staff. Quick service. Good call back.Answered all of my questions, even anticipated some. Provided technological support.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
Only responds to good reviews
This is a sorry dealership they only answer back on good reviews they will never contact you on a bad one and when you call them they lie every time they speak I will continue to post and tell everyone about there good ole boy lying dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I would like to speak with you directly in order to better understand the circumstances you've described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com GM Dominate/Sell 2019
Truck owner
I bought brand new gmc Sierra truck keeps hydroplaning in rain and also lost traction 4 times service is telling me they can't do anything about it I would no recommend this dealer
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
It is most important that we contact you immediately in order to resolve any and all concerns you have regarding our company or any of our employees. If you'd rather not wait, you're welcome to contact us directly at (931) 484-5151. We look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
SUPERIOR
I was treated with respect and there was no pressure to buy. Nick was very helpful in going over all the features of my new vehicle and how and when to use them. The financial manager was extremely nice, professional, attentive and had my best interest in mind at all times. I appreciate all of the extra time and effort that was given toward making this purchase as painless as possible. Thanks Guys!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
Great service
Great service! Jace my service advisor was professional and kept me informed during the entire repair process!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Drew and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jace is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
Great service
Was able to get me service same day and find a new truck for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are more than happy to assist you with your automotive needs, Jim! Let us know if you have any questions or concerns! Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com
Purchased a New Chevy Truck
The staff was friendly, knowledgeable and helpful. They sent a person the next day to go over the ins/outs of the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your perfect review, Jamie! We're glad to hear that our team was friendly, knowledgeable, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com