Reviews
James was very friendly and professional.
James was very friendly and professional. Fast and simple process. Overall great experience. Would definitely recommend checking them out if you are in the market for a vehicle
James was very friendly and professional.
James was very friendly and professional. Fast and simple process. Overall great experience. Would definitely recommend checking them out if you are in the market for a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A great experience with everything.
A great experience with everything. All the employees were knowable in their roles. I would go back again.
A great experience with everything.
A great experience with everything. All the employees were knowable in their roles. I would go back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mark was a pleasure to purchase a vehicle from.
Mark was a pleasure to purchase a vehicle from. Mark is professional, knowledgeable regarding the complete Ford lineup and options. Mark made the buying experience enjoyable. This is not your typical high pressure car dealership. Nice people to do business with.
Mark was a pleasure to purchase a vehicle from.
Mark was a pleasure to purchase a vehicle from. Mark is professional, knowledgeable regarding the complete Ford lineup and options. Mark made the buying experience enjoyable. This is not your typical high pressure car dealership. Nice people to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at Sparta Ford especially my involvement
My experience at Sparta Ford especially my involvement with Rhonda has always been very pleasant and informative. They answer my questions and are very helpful!
My experience at Sparta Ford especially my involvement
My experience at Sparta Ford especially my involvement with Rhonda has always been very pleasant and informative. They answer my questions and are very helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This place is a joke.
This place is a joke. I bought an 80000 new king ranch. It came with a nice scratch into the metal in the door. Salesman swore they’d fix it, and they will as long as I allow my truck to have a car fax accident. So I get to buy a new truck that’s scratched from the manufacturer and that the only way they will straighten it out is if I let them devalue my truck. This is from the owner Shane smith… or I can call corporate. So I did. Corporate only states that it is the dealerships decision even if it is predatory. After being a 3rd generation ford guy my whole life. I’ll never buy a ford from a ford dealer again… here let me buy a messed up truck for full price and you’re billon dollar company not make it right…seems logical… not
This place is a joke.
This place is a joke. I bought an 80000 new king ranch. It came with a nice scratch into the metal in the door. Salesman swore they’d fix it, and they will as long as I allow my truck to have a car fax accident. So I get to buy a new truck that’s scratched from the manufacturer and that the only way they will straighten it out is if I let them devalue my truck. This is from the owner Shane smith… or I can call corporate. So I did. Corporate only states that it is the dealerships decision even if it is predatory. After being a 3rd generation ford guy my whole life. I’ll never buy a ford from a ford dealer again… here let me buy a messed up truck for full price and you’re billon dollar company not make it right…seems logical… not
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very nice people, did us right.
Very nice people, did us right. Dealt like Abraham. Honest and likeable. Would go back
Very nice people, did us right.
Very nice people, did us right. Dealt like Abraham. Honest and likeable. Would go back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Service department got me an appointment really quick.
Service department got me an appointment really quick.All the staff were awesome and kind. They make sure you are comfortable while your car is getting fixed. They did great work on my car. Best service department I have ever been to.
Service department got me an appointment really quick.
Service department got me an appointment really quick.All the staff were awesome and kind. They make sure you are comfortable while your car is getting fixed. They did great work on my car. Best service department I have ever been to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review! Without each of you, there is no us :)
As always the service department is great, especially
As always the service department is great, especially Rhonda. However, the problem with the squeeky suspension was not resolved. It is still squueking at slow speeds and turns
As always the service department is great, especially
As always the service department is great, especially Rhonda. However, the problem with the squeeky suspension was not resolved. It is still squueking at slow speeds and turns
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for letting us know of the concern, We look forward to seeing you Thursday.
I truly felt that James went above and beyond when
I truly felt that James went above and beyond when helping me with my purchase. He was kind and respectful through the entire experience.
I truly felt that James went above and beyond when
I truly felt that James went above and beyond when helping me with my purchase. He was kind and respectful through the entire experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
JAMES GIST MADE OUR EXPERIENCE SMOOTH.
JAMES GIST MADE OUR EXPERIENCE SMOOTH. TRAVELING FROM KY WAS A BREEZE!!! KEEP SHINNING! MAY GOD BLESS YOU 10 TIMES FOLD!!
JAMES GIST MADE OUR EXPERIENCE SMOOTH.
JAMES GIST MADE OUR EXPERIENCE SMOOTH. TRAVELING FROM KY WAS A BREEZE!!! KEEP SHINNING! MAY GOD BLESS YOU 10 TIMES FOLD!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car