Lenoir City Chrysler Dodge Jeep RAM

Had a great experience with Brian and Dillon. Thanks so much for your dedication to your returning customers.

Great job by Tristen and everyone involved from sales to financing department excellent job hopefully I will return in the future

I purchased a 2024 RAM 1500 Laramie from Lenoir City CDJR. I also their purchased suggested maintenance agreement (good at any CDJR dealer). After receiving an ABS brake recall letter, I called their service department and was told they could not perform the recall repair and "I should find another dealer". I took the truck to the dealership to verify they were actually telling me they could NOT service the recall. Sure enough, I received the same information with no explanation. (The recall is just a computer download, and they would not repair it.) Now very upset...I went to L&M CDJR in Athens TN, and was told they would not honor the maintenance agreement. "It is too much trouble." Luckily I called Crown CDJR, in Cleveland TN. The young lady in the service department told me, " Sure we honor the maintenance agreement, and they could absolutely perform the recall download. It only takes about 30 minutes and we do them all the time. A couple of days later I took the truck to Crown. The recall was performed and everyone there was super-efficient. Even though Crown is about an hour from my home, I will be taking my truck there for all maintenance and repairs. I will NOT be returning to Lenoir City CDJR or L&M... EVER.

I just had my Dodge RAM serviced by LCDR, and I could not be happier, these folks exceeded my expectations. Specifically I was so pleased with Joshua Hutson who was my service advisor. My vehicle had a electric power steering unit fail, and Dodge has no replacements available (ugh!), but Josh did not let that stump him. Josh and his guys helped put together a solution to the problem, and I am back on the road again! Thanks Josh and LCDR!

I purchased a 2016 dodge journey on August 24, 2024. on way home engine light came on and car started running rough. I took it to Rocky Top Dodge where they replaced the plugs for 725.01. I than received a carfax statement that said the journey had the plugs replaced at lenoir city dodge and was promise to be ready on August 29. A total lie! the general manager said that carfax always gives false infomation but he would cut me a check for 725.01 As of October 26 I have not received a penny. i have records from Rocy ztop Dodge ,Carfax, and text messages promising 725.01.

Dillon talent is the best no pressure very helpful. Dillon talent will help you get the car or truck you want to buy.

We had a great experience buying our new vehicle. We would like to thank Randall and Brian for all their help.

I have nothing but good things to say about this dealer. I worked with Chris Houghton and with Brian, the genl. mgr. They explained in a very straightforward, transparent way what they needed out of the vehicle I was interested in, and I laid out my needs, and we quickly negotiated a deal that we both felt good about. No nonsense. They were also helpful in getting this van over to Dependable Auto to be checked. Now, Dependable is located very close to LC Chrysler Dodge, and sometimes it seems that a dealer will have a "special relationship" with a nearby mechanic; but the way Chris Houghton steered me to Dependable felt completely honest, and that's how things worked out: Dependable did a very thorough job of going over the van, and they didn't find anything significant that Chris hadn't mentioned. Given our pretty sketchy experiences with a few Atlanta-area dealers as we were shopping for this vehicle, I would say that if you're in the North Georgia area, it would be worth your while to head north to this obviously honest dealer in Lenoir City, half an hour south of Knoxville. And hey, ask for Chris -- good guy and has his stuff together.

We have worked with JC and Tyler for years and are so grateful for the service and assistance they provide

I had a great experience selling my used car to the manager, JC. I had also utilized their services department over the past several years. The dealership manager is was one of the most professional, honest and easy to deal with business person I know.. I believe his values are permitting throughout the dealership. I highly recommend you check them out.if you are buying or selling a vehicle.