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Frank Fletcher Chrysler Jeep Dodge RAM

(225 reviews)

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing and very friendly

Really felt like what I wanted mattered and was very friendly and amazing. Our sales person was the best ever and I consider him family. He acted like he really did truly care and made the sale very easy. I will definitely do business with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Such an EASY DEAL!

This was by far the easiest vehicle transaction my husband and I have ever done. James Callaway was such a pleasure to deal with. He made the whole process easy and worked with our busy schedules to get everything done. Please go see him and the whole Fletcher Family and you won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ask for Robert!

Robert, was very patient with us! This was a first time buy for me and my Fiance and he made sure we got exactly what we wanted for the right price. We love our Jeep!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Robert was great

Robert met my expectations and still continues to do so. I recommend everyone to come and check y'all out! Love my new Jeep Cherokee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

We had a wonderful experience with Robert Walters! He did everything in his power to get us the best deal for my jeep! Highly recommend him to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service!

Highly recommend doing business with these guys! They made my FIRST time purchasing a vehicle very enjoyable! Everyone was very friendly, and went the extra mile to make sure all of my needs were met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Josh Tart

I traded in my car for a used car on the lot, with Josh as my salesman. He didn't pressure me in any way and let me make my own decision about the car I wanted. The prices are on the windshields of their vehicles so it's easy to tell if something is in your price range right off the bat (saved us a lot of time) and they worked with me on a good price and finance option. I'll be buying my next vehicle from Josh. I'm very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy Satisfied Customer

Jimmy was wonderful! Took care of us very well. Answered all the questions we had and went the extra mile. Thanks! Would recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst car dealership in arkansas

Purchased brand new car and have had nothing but problems every since. Have took vehicle back several times and issues have not been resolved. The customer service there is pathetic. I wouldnt recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Went the extra mile!!

I recently purchased a 2015 Jeep Cherokee Sport for my daughter's 16th Birthday. The entire purchase including the test drive was under two hours. Kevin Brand was my salesperson. Kevin went the extra mile for me. Kevin had the car detailed for pick up. He even went a bought a pink bow for it. Frank Fletcher Dealership and Kevin Brand is who you need to go to if you want a no-hassle, quick and easy purchase. This was the easiest car purchase that I have ever made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.