Reviews
Golden Circle Ford Jackson, TN
Jay Halsey really worked on our behalf to get the price down to met our monthly payment that we wanted. Super guy to work with. The truck was super clean low mileage. everyone at the dealership was a pleasure to work with.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We recently purchased two new vehicles from Golden Circle...
We recently purchased two new vehicles from Golden Circle Ford Lincoln and our experience was incredible. Chandler went above and beyond to make sure we were informed and happy with our purchases. He is young but has an incredible amount of knowledge about the vehicles and the business. We were incredibly impressed with him and the entire staff. Thank you Chandler for a great experience! We are very happy with our new vehicles and so glad we got a chance to meet you and your dad.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was with the Bolivar, TN location. I had a...
My experience was with the Bolivar, TN location. I had a 2010 with 136,000 miles that this dealership had regularly serviced for the past three or four years. Earlier this year I took it in to have the oil changed and check what appeared to me to be a minor oil leak. The leak was around the oil filter but they recommended replacing the gasket between the engine and the transmission. That recommendation more than doubled the cost of the repair. I always felt that recommendation was excessive. Then last months I went through Consumer Report to price a new truck. This dealership came back with, by far, the lowest price quote. When I arrived at the dealership they did not have the truck they had quoted but did have a higher priced model that met my requirements. I said if they were willing to sell me the truck with the same percent discount they had made on the lower model we had a deal. I just needed to return the following day with my truck to have it valued. The next morning I got a call from the salesman saying that the discount they offered me over the internet was only good if I financed the truck through them. I had made it clear from the beginning I intended to pay cash for the truck. This was a classic bait and switch. I should have known based upon my service experience and the fact that their internet discount was nearly twice other dealers’ quotes they could not be trusted. I would not recommend anyone to do. Business with this firm.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Dusty, has not gone out of his way just once but twice in...
Dusty, has not gone out of his way just once but twice in order to help find the right vehicle at the right price for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional and friendly sales staff.
Terry Sullivan promptly responded to on our inquiry. Found the vehicle we were looking for and held it until we could get there for a test drive. Gave us a fair trade and we had made a deal within an hour and a half, including a lengthy test drive. Now the kicker, cash deal and we had to wait two ours to get to finance. Otherwise they would have gotten 5 stars from us. Already recommended Terry to our daughter.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Professional and courteous staff. Josh Booker and Mr....
Professional and courteous staff. Josh Booker and Mr. Scott were an absolute pleasure to do Business with. We hope to do more business with Golden Circle Ford in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had looked at several other dealerships and had been...
We had looked at several other dealerships and had been given a run around. Terry Sullivan, our salesman, was very knowledgeable and helped us find the perfect truck. Rico Dowdy made the financing process easy and pleasant. We felt like they valued our business and wanted to get us in the truck we wanted. There was no hassle, no runaround. the 20 year 200,000 mile power train warranty is the best we have heard of. We should have come here first. It felt like we were dealing with family. Rico gave us a very fair price on my trade. Rico and Terry and the Golden Circle Family will definitely be who we deal with from now on. We will recommend them to all our friends and family. You guys are the best. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My best car buying experience !!
I recently purchased a New 2019 Ford Ranger from Golden Circle Ford in Jackson. Dusty Hysmith handled the sale and was very knowledgeable and super easy to talk to. We looked at different ways to finance and Rico and Rick were more than fair on my trade. I would recommend this dealer to anyone looking for a new Ford or Lincoln..............
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dusty. Hysmith was very knowledgeable and professional...
Dusty. Hysmith was very knowledgeable and professional during the purchase of my new Lincoln Nautilus Reserve . The entire staff at Golden Circle Ford went above and beyond to make my purchase seamless .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chandler Lewis is very knowledgeable
I would like to thank you Chandler for helping me with my purchase. I am very pleased with my new truck. I know I gave you a hard way to go for fun, but you and your staff at GCF were awesome. Thanks for delivering my truck and thoroughly going through all the features of the truck. We really enjoyed the time you spent with us and getting to know you. I will be a repeat customer..... Thanks G Flowers
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car