Reviews
Amazing Service with no BS
From the time we pulled in until I drove away in my car, the service was seamless and top notch! They listened to me and pulled a car up front that was perfect!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Alex for your kind words! We thank you for your business and look forward to your next visit!
Oil change
Went to get my regular oil change since my first experience was amazing. Second experience horrible I even called the service manager to explain my experience and he just wanted to agrue on how his guys did their job instead of listening to my concerns not a good experience at all or confident on the service they said I got
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing this to my attention. I apologize that your recent service visit was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Tim Branch General Manager tbranch@BobHowardAuto.com
2019 Chevy Traverse
Ruben Gaines was the friendliest and most professional salesman. He was knowledgeable and made our experience a very pleasant one. We would highly recommend him!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Buzzard
Very good experience!Work with me very well and was informative on every point! Vehicle is very nice and comfortable easy to drive! Plenty of space for my tools!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you John for your kind words! We thank you for your business and look forward to your next visit!
Awesome staff
Adriana was my sales person, she was very kind and professional! Elliot was my finance guy, he was very helpful and considerate! amazing buying experience for my first vehicle, no one pushing me into something I didn’t want or trying to upsell to me. Really appreciate the staff here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Adriana for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Great people
This is the only place I will be buying all of my cars at now, I was ripped off somewhere else and they fixed it all for me and got me into a car I love
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Amber for your kind words! We thank you for your business and look forward to your next visit!
Great customer service by all staff!
Brandon greeted me this morning and kept me in the loop for the service being performed on my truck. This was my first visit to Bob Howard Chevrolet since moving to Edmond, OK and I will definitely return for future service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Ted for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great place to shop!
This is the 6th car our family has purchased from Bob Howard Chevrolet. It's not our last! Knowledgeable and professional staff, upfront and honest. They take good care of you. Ask for Kent or Franklin.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Wayne, Thank you so much for your kind words for us! We're glad you continue to choose us for your car purchases!
New truck purchase
Very nice folks to work with at this dealership. I would recommend them to you. Frankie our salesman was great! Also the finance manager was as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your outstanding rating about. We appreciate the opportunity to work with you and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership!
Ac diagnostics
This dealership is a joke, they had my car for 3 days just to tell me I had a bad ac switch, then they TRIED to charge me over $200.00 for a complete car diagnostics check (which I did NOT ask for) just to check the ac system. This company gave my father the run around until he drove 3 1/2 to see what this company doing and than all of a sudden they had an answer for him. I think personally being a young woman they were trying to take advantage of me until my father stepped in to help then there attitude changed. My advice is WATCH out who you take your car or truck to, even a dealership like this one will try to screw you no matter how long and trusted they SUPPOSEDLY are...
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing this to my attention. I apologize that your recent experience with service was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Tim Branch General Manager tbranch@BobHowardAuto.com