Reviews
New Truck
Excellent buying experience. Sammy was the manager that helped me and could not be more happy or impressed with the deal and even more so the professionalism he showed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Craig, Thank you for the awesome review and shout-out to Sammy! We appreciate your business and are looking forward to your next visit.
2019 Ram Laramie
Could use a little brushing up during the day sometimes uncontrollable kids mess up stuff by throwing popcorn all over the floor that’s why I say a having some one check it out from time to time
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ben, Thank you so much for taking the time to leave us a review. We appreciate the feedback and look forward to your next visit.
Oil change and engine light
Engine light went off when I arrived at service dept so they just completed oil change. Picked up car Friday night. Engine light came back on Saturday morning. Not sure what to do now.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike, Thank you for bringing this to my attention. I apologize for any inconvenience this may have caused. I would like an opportunity to address your concerns and to earn your business, please contact me, I look forward to speaking with you. Best, Jeremy Bird General Manager jbird@BobHowardAuto.com
Dodge
Had a good experience this is the second vehicle that I have purchased from here and would recommend them to anyone looking for a great place to shop for a car
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Damian, Thank you so much for your great recommendation. We are so glad our team was able to provide you with a great car-buying experience! Please let us know if there is anything else we can help you with.
Recalls
Went in to get my truck recalls taken care of. There were 5 total. They provided a loaner car and got me in and out in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us a review! We look forward to your business with us again!
2018 Compass
Good service and worked with to get what we needed for our needs. They were patient and allowed us to view the cars without hurassing us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Tim for your kind words! We are so glad we were able to provide you with a great car-buying experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
New Renegade
It was Smooth process. Everyone there was helpful and professional. I would recommend to anyone car shopping to go to Bob Howard Chrysler Jeep Dodge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the positive review, Gary! We're happy that our team was able to help you find the right car for you. We hope you'll chose us for your automobile needs. We appreciate your business.
New purchase
We were worried at first that everything would not turn out the way we thought but they explained very well everything we needed to know and were able to have answers to our questions and the process went through fine and we were able to purchase a new car and be on our way
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Laura, We're so glad we were able to answer all your questions and walk you through the car-buying process. We are glad everything turned out great! We appreciate your business and look forward to your next visit!
Outstanding and Professional
Came in search of a new vehicle, was welcomed by friendly and helpful staff. They were able to work with us and gave a fair and honest deal. They never pushed anything on us and explained their every step. There were no unexpected fees or charges, very straight forward. 13/10
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall and Oil Change
They respond wonderfully, thank you! Great job! Just let know a time frame of completion even if it’s an estimate. Thank you everyone did a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your 5-star review! We are so glad you had a great time here with us!