Reviews
Write a reviewi could not possibly have had a better experience buying
i could not possibly have had a better experience buying my new car anywhere. albert campos was simply outstanding from the start and all thru the process. he was very very patient and understanding, took the time i needed to help me understand how to go forward and then he went out of his way, above & beyond to deliver the car to me personally at my house [200+ miles away 1 direction] bc i could not get to the store to pick it up.
i could not possibly have had a better experience buying
i could not possibly have had a better experience buying my new car anywhere. albert campos was simply outstanding from the start and all thru the process. he was very very patient and understanding, took the time i needed to help me understand how to go forward and then he went out of his way, above & beyond to deliver the car to me personally at my house [200+ miles away 1 direction] bc i could not get to the store to pick it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I love coming to Richland.
I love coming to Richland. They know my name when I come in, take care of what I need without an upsell, and always keep me informed of what's going on.
I love coming to Richland.
I love coming to Richland. They know my name when I come in, take care of what I need without an upsell, and always keep me informed of what's going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greatest Place to Buy a Car
The team actually cares about you. They aren't pushy and just so incredibly nice! I can't believe a dealership like this exists. I won't ever go anywhere else.
Greatest Place to Buy a Car
The team actually cares about you. They aren't pushy and just so incredibly nice! I can't believe a dealership like this exists. I won't ever go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience
I haven't purchased a car yet they have so many I like hard to decide I'm trying to narrow down to 4 to choose from but when it's time I will be here to purchase my car
My experience
I haven't purchased a car yet they have so many I like hard to decide I'm trying to narrow down to 4 to choose from but when it's time I will be here to purchase my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service dept/repairs
Lorenzo in service does an excellent job. We have been taking cars to him for 8 years. Always has my car back to me in a timely manner. Great customer service!! One of the reasons we keep buying Chevy. The service department is unbeatable.
Service dept/repairs
Lorenzo in service does an excellent job. We have been taking cars to him for 8 years. Always has my car back to me in a timely manner. Great customer service!! One of the reasons we keep buying Chevy. The service department is unbeatable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quality and Trusted Service
Getting a diagnosis or repairs done on your vehicle can be a strenuous thing for many of us non car savvy car owners. I have endured my fair share of horror stories when it came to mechanics trying to misdiagnose the problem with my vehicle in their attempts to generate the most amount of fee income at my expense. It is because of those practices that I became skeptical of each mechanic that I came across, and there were many. That is until I found Lorenzo Perez at Richland Chevrolet. I have always been a firm believer that you get what you pay for. I have never attempted to go with the cheapest price simply to save a buck at the expense of losing quality service. Sometimes the best companies will run a bit more because we have to simply realize that they are a business and need to stay in business as well. With that said, the biggest differentiating factor here is the trust that I have in Lorenzo and his staff. Trust is important to me and is the sole reason why I will always return to Richland for all of my service needs.
Quality and Trusted Service
Getting a diagnosis or repairs done on your vehicle can be a strenuous thing for many of us non car savvy car owners. I have endured my fair share of horror stories when it came to mechanics trying to misdiagnose the problem with my vehicle in their attempts to generate the most amount of fee income at my expense. It is because of those practices that I became skeptical of each mechanic that I came across, and there were many. That is until I found Lorenzo Perez at Richland Chevrolet. I have always been a firm believer that you get what you pay for. I have never attempted to go with the cheapest price simply to save a buck at the expense of losing quality service. Sometimes the best companies will run a bit more because we have to simply realize that they are a business and need to stay in business as well. With that said, the biggest differentiating factor here is the trust that I have in Lorenzo and his staff. Trust is important to me and is the sole reason why I will always return to Richland for all of my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lorenzo Perez
Lorenzo Perez is an awesome worker he never fails on his job always reliable and trustworthy!
Lorenzo Perez
Lorenzo Perez is an awesome worker he never fails on his job always reliable and trustworthy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorenzo Perez
Always go because of Lorenzo Perez he is always so helpful!
Lorenzo Perez
Always go because of Lorenzo Perez he is always so helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
David, Lorenzo and Oscar are excellent there at Richland Chevrolet. They pay attention to detail and are always ready to tend to there customers needs. David Gamez has great customer service relations and makes me feel at home.
Great customer service
David, Lorenzo and Oscar are excellent there at Richland Chevrolet. They pay attention to detail and are always ready to tend to there customers needs. David Gamez has great customer service relations and makes me feel at home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorenzo Perez
Lorenzo Perez in the service department is a great guy go ask for bim if your car is in neex of service
Lorenzo Perez
Lorenzo Perez in the service department is a great guy go ask for bim if your car is in neex of service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase