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Huntersville Ford

(1,346 reviews)
Visit Huntersville Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (704) 479-6945 (704) 479-6945
Used (704) 479-6993 (704) 479-6993
Service (704) 479-6002 (704) 479-6002

Inventory

See all 321 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2018.
Why Buy from Huntersville Ford?
Every member of our team whether it's our sales or service team provides upfront honest customer service. Our priority is finding the perfect vehicle for your wants needs and budget and our goal is to provide the absolute best car-shopping experience.

Get Extra Value at No Extra Cost at Your local Lake Norman Ford Dealer

Service center

Phone number (704) 479-6002

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntersville Ford from DealerRater.

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Another buying experience where I can't recommend

Another buying experience where I can't recommend dealership based on NOT matching trade in value on my 2023 Nissan Ariya. Salesman where NOT THE PROBLEM, BUT not sales manager. Bought way too many cars from them in the pass and they blew it UP again.

Another buying experience where I can't recommend

Another buying experience where I can't recommend dealership based on NOT matching trade in value on my 2023 Nissan Ariya. Salesman where NOT THE PROBLEM, BUT not sales manager. Bought way too many cars from them in the pass and they blew it UP again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Car shopping can often be a tedious experience, but

Car shopping can often be a tedious experience, but Huntersville Ford stands out as a refreshing option. Joe, the sales manager, goes above and beyond to ensure customer satisfaction. Michael is an understanding and knowledgeable salesman who makes the process easier. The finance department is composed of great people as well. You will frequently hear the phrase, "I want to earn your business," and they genuinely mean it. I would highly recommend this dealership without hesitation.

Car shopping can often be a tedious experience, but

Car shopping can often be a tedious experience, but Huntersville Ford stands out as a refreshing option. Joe, the sales manager, goes above and beyond to ensure customer satisfaction. Michael is an understanding and knowledgeable salesman who makes the process easier. The finance department is composed of great people as well. You will frequently hear the phrase, "I want to earn your business," and they genuinely mean it. I would highly recommend this dealership without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback about Huntersville Ford. Our team is committed to providing exceptional service for a smooth car buying experience. We're grateful for your support and recommendation.

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Sales staff made the buying experience enjoyable.

Sales staff made the buying experience enjoyable. Michael and Eric did a great job in getting me a great deal.

Sales staff made the buying experience enjoyable.

Sales staff made the buying experience enjoyable. Michael and Eric did a great job in getting me a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your feedback. We're glad our team was able to make the buying experience enjoyable at Huntersville Ford. Wishing you many happy miles ahead with your new purchase.

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Nice people to deal with, just not the best

Nice people to deal with, just not the best communicators. I don't purchase vehicles frequently, and I was not familiar with the process, so it was a little frustrating. I drove the vehicle for two days without any insurance, because I apparently misunderstood what I was told. I didn't realize it was possible to finance or register a vehicle without having the proper insurance. Also, they tend to be slow to respond to text messages, which added to my frustration. However, they were accommodating and helpful when they did respond. Eventually, everything worked out very nicely. Thank you.

Nice people to deal with, just not the best

Nice people to deal with, just not the best communicators. I don't purchase vehicles frequently, and I was not familiar with the process, so it was a little frustrating. I drove the vehicle for two days without any insurance, because I apparently misunderstood what I was told. I didn't realize it was possible to finance or register a vehicle without having the proper insurance. Also, they tend to be slow to respond to text messages, which added to my frustration. However, they were accommodating and helpful when they did respond. Eventually, everything worked out very nicely. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Pleasant experience with sales.

Pleasant experience with sales. Trade in was valued sorta low but I expected that and it didn’t matter as much to me. Whole deal done in less than 3 hours.

Pleasant experience with sales.

Pleasant experience with sales. Trade in was valued sorta low but I expected that and it didn’t matter as much to me. Whole deal done in less than 3 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and feedback. We're glad our team efficiently assisted you with your trade-in and sales experience at Huntersville Ford.

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Met my expectations.

Met my expectations. I found the car I wanted online and contacted Eric at Huntersville Ford. He arranged a meeting the next day and with in a few hours we were done. There were no hidden catches and he even found some discounts for me that I did not know about

Met my expectations.

Met my expectations. I found the car I wanted online and contacted Eric at Huntersville Ford. He arranged a meeting the next day and with in a few hours we were done. There were no hidden catches and he even found some discounts for me that I did not know about

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a smooth experience and found the car you wanted. It’s great to hear our team could assist with discounts, making the process even better. Thank you for choosing Huntersville Ford.

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Good afternoon everyone.

Good afternoon everyone. This was probably the easiest time I have ever bought a truck. The sales person and everyone there were very friendly and helpful. Thanks everyone.

Good afternoon everyone.

Good afternoon everyone. This was probably the easiest time I have ever bought a truck. The sales person and everyone there were very friendly and helpful. Thanks everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great deal.

Great deal. Excellent salesman and finance guy. I will definitely recommend to coworkers and friends.

Great deal.

Great deal. Excellent salesman and finance guy. I will definitely recommend to coworkers and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5-Star Review – An Exceptional Experience with the Ford

5-Star Review – An Exceptional Experience with the Ford Team! I recently had the pleasure of working with Sales Consultant Jordan Love, and I can’t say enough about the outstanding experience. From the very beginning, Jordan was professional, knowledgeable, and genuinely attentive to my needs. He took the time to understand exactly what I was looking for and ultimately delivered the perfect truck that checked every box. His deep knowledge of Ford Trucks was incredibly helpful—and persuasive—when I was deciding between the F250 and considering a test drive of a GMC. After test driving the F250 Tremor, I knew I had found the right vehicle. The experience didn’t stop there. When it came time to talk numbers, Joe Tamburello in Finance made the process seamless and stress-free. His expertise and approach made it easy to secure a comfortable loan that fit my budget. From start to finish, the entire Ford Team made me feel valued and supported. Driving off the lot in my new F250 Tremor, I not only had an amazing truck—but also an amazing experience. I truly feel like I’m now part of the Ford Family! Highly recommend Jordan Love and the team to anyone looking for top-tier service and a team that genuinely cares.

5-Star Review – An Exceptional Experience with the Ford

5-Star Review – An Exceptional Experience with the Ford Team! I recently had the pleasure of working with Sales Consultant Jordan Love, and I can’t say enough about the outstanding experience. From the very beginning, Jordan was professional, knowledgeable, and genuinely attentive to my needs. He took the time to understand exactly what I was looking for and ultimately delivered the perfect truck that checked every box. His deep knowledge of Ford Trucks was incredibly helpful—and persuasive—when I was deciding between the F250 and considering a test drive of a GMC. After test driving the F250 Tremor, I knew I had found the right vehicle. The experience didn’t stop there. When it came time to talk numbers, Joe Tamburello in Finance made the process seamless and stress-free. His expertise and approach made it easy to secure a comfortable loan that fit my budget. From start to finish, the entire Ford Team made me feel valued and supported. Driving off the lot in my new F250 Tremor, I not only had an amazing truck—but also an amazing experience. I truly feel like I’m now part of the Ford Family! Highly recommend Jordan Love and the team to anyone looking for top-tier service and a team that genuinely cares.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review. We're glad Jordan and our team made your experience with the F-250 Tremor a remarkable one. Enjoy being part of the Huntersville Ford family!

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Inquired about car through cars.

Inquired about car through cars.com and never received reply. Guess inquiry was on a car that won’t make them money.

Inquired about car through cars.

Inquired about car through cars.com and never received reply. Guess inquiry was on a car that won’t make them money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Fred, Please know that your feedback is very important to us. We would like to speak with you about the level of communication you have received from our Sales Team regarding an online inquiry for a vehicle. Whenever you can, kindly send us an email with your contact information. Thank you, Huntersville Ford socialmedia@huntersvilleford.com

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