Reviews
Most unusual car-buying experience
I have never gone into a showroom and expected everything to go my way before. Our last experience was not too far down the road at a big name dealer and the experience was horrific. I actually went to Fowler thinking that it was going to go the same way. I could not have been more wrong. Chauncey Lee was our salesman and from the get-go, he was extremely nice and professional. We test drove the car we bought, which was a used vehicle, and then went to talk numbers, which is where I was expecting everything to go wrong. Again, I was wrong. They offered me exactly what I wanted on my trade-in, and my payments were lower than I was initially thinking they would be for the new vehicle. They didn't end up trying to sell us anything extra, no extended warranties or anything. Got our paperwork done and we were out the door! I would definitely return to Fowler again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your review! We appreciate the feedback and are happy to hear that we offered you a different experience than you received from other dealerships. We always try to focus on service and believe in making the car buying process as easy as possible. Thanks again for the feedback. We hope to see you again soon!
Go see Curtis
I had already been on a test drive at another dealership (David Stanley Dodge) with the same car I bought at Fowler a 2014 R/T Charger. That Sales Manager (David Stanley) came in right away and wasnt even trying to deal with me???He told me that he couldnt do any better on the price and that he had some special Matrix computer program that said he was the cheapest within a 50 mile radius. Lmao! Yeah okay congrats buddy! Haha! As I walk out he tells me I wont find a better R/T and that Id be back. So i was driving by Fowler (5 miles away) and I see a red R/T up front and think this would be epic if I could get this at the same or a cheaper price than Keanu had his R/T at. This car by the way had 5k less miles looked in better shape had the paddle shifters n was priced about 1k over Keanu's. So I pull in and walk the lot then I was approached by this young man Mr. Curtis Smith. Being that I had already drove this car I thought I was told enough about car on the first go around. Boy was I wrong. Curtis really knew his stuff! He told me a lot of helpful things about the car. One being the gas cap release button on the bottom of the driver side door. Imagine me at the gas station with a new car looking stupid and heated cause I can't get the gas cap open!! Lol. Another thing was the buttons on the back of the steering wheel that control the radio and my ipod. He also went through the heads up display with me showing me how to run through all the features. Last but not least the battery that's in the trunk not under the hood?! I work on most my cars and trucks so I'm sure I would've figured all this out eventually. But Curtis Smith was an awesome Sales Man wasn't pushy and actually negotiated with me. Something I think Keanu didn't know the meaning of? I would definitely send anyone I know to Curtis Smith if they're looking to find a car sales man that knows his stuff! Fowler treated me good and so did Curtis. So go see Curtis Smith at Fowler on I-240 u won't be disappointed!!! Oh and by way I got the car for the same price Keanu had his at! Guess he better look into his Matrix computer program and re-program it!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
what car or truck buying should be like!!
Let me just say I went to many dealerships and looked on line for sometime for the truck I was looking for. other dealerships tried to sell me something I did not want or told me they could find one if I had a month or two to wait. I found this listing on cars for sale .com and the information was very clear and straight forward . Did not have to go looking thru other sites to locate information about what I was looking at. the dealership is over one hundred miles from my location but when I got there they treated me like someone should be. NO PRESSURE, POLITE, and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had best deal on just what I was looking for
I found My truck on the internet and sent an E-mal to see if it was still there before making the 130 mile trip. The called me back quickly and I drove down that day after work ,made the deal and they were nice enough to keep my other vehicle safe till I could return to pick it up. Josh even helped me set up my Bluetooth before the long road trip home. Thanks for all you do
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback! We're happy to hear that Josh was able to help you get safely on the road home by setting up your Bluetooth. We appreciate you for driving out to see us and hope that you'll come back and see us again soon!
Herman McGee
Herman is a great saleman's he is the only one I come to buy my car or any vehicle this is the second car he has sold me .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review Stacee! We appreciate the feedback and hope that you'll come back and see us again soon!
Beyond Happy with My Purchase!
This was my 2nd new car purchase through Fowler Dodge. They worked with me to get the payment I wanted and I was very happy with my purchase. Herman McGee was our salesperson and he was very nice - I worked mainly with Mitch crunching numbers. Although their internet prices include rebates that don't always apply to you, they really do work with you to get you into the car you want. I am extremely satisfied with my Charger R/T and will return to them again when I am ready to upgrade later. Thank you so much, Fowler!! :-)
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review! We appreciate the feedback and are happy to hear that we were able to take such great care of you. Thanks again for taking the time to let us know how we did!
Very Knowledgeable Salesman, Great Experience
I had a great experience buying my new Jeep from Dustin Davis at Fowler. He really knows his Jeeps. We visited about how it would be used and what options are available. I found the model and options that fit my needs and made the deal. I had already shopped a couple of other dealerships to check prices and options, but each person I spoke to didn't seem to want to find out much about what I wanted. They only wanted to get me in the highest priced vehicle. Dustin didn't do that. The dealership has a good selection of models in stock and I was able to drive away with the vehicle that fit me that same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your review Ricky! We really appreciate the feedback and will be sure to let Dustin know about your kind words. We're happy that we were able to help you find what you were looking for and hope you'll come back and see us again soon!
Great!
Had a great experience working with Curtis Smith. He was more than accommodating and willing to work with us! I was able to get exactly what I wanted and then some. I will definitely recommend Fowler Dodge to my family and friends. Check them out if your'e looking for a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your review Kaylee! We're happy to hear that Curtis was able to take such great care of you and we really appreciate your feedback. We hope to see you again soon!
David Pinkston
Salesman was very nice and informative! He was not pushy in any way.Sales Mgr. presented himself very professional. Finance Mgr. was very helpful with all paperwork and Extended Warranties.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! We appreciate the feedback and are happy to hear that you received excellent customer care from our team here at Fowler Dodge. Thanks again for the review, we really appreciate it!
Great car buying experience.
I will refer this dealership to whom ever I know because of the great buying experience that the sales team provided. No force sale. Scott was very deligent in getting the best trade in price and found the perfect car for me. Thanks Fowler Dodge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car