Reviews
Awesome Service!
Every time I visit Ferguson, I am treated like family. My vehicle is always taken care of very well. I am always very pleased with the Customer service I receive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Buying Experience at Fergusons
Purchased a new 2019 GMC Sierra X31 Truck. This is my fourth vehicle I've purchased from Fergusons in Norman. The experience was great! Katy Snow met me in the Ferguson's Lot and asked if I had been helped yet. I asked, "I wonder which truck would like to come home with me today?" She said, "All of them!". Since I had done my homework before coming out to the lot I said before we chose lets see what I can with my trade in. From there the process was seamless and fast and I drove home the truck of my choice! Both Katy and Kevin (manager) made the process easy and seamless. I got a great deal on my old truck and with the incentives provided by GMC it was hard to pass up! Thanks for the great buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This Place is AWESOME
Ferguson never disappoints. Everyone is so friendly and will go out of their way to make you feel special. The service is AMAZING!!! We love Ferguson!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terrain Service
The quality of service provided at Ferguson Buick GMC was exceptional. Very efficient, professional, and an overall enjoyable experience. I highly recommend their service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Flat tire
Nail in the tire want find previously so thought it was the sensor. They found a nail so it wasn't the sensor so all is well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They Got Me Again
Although I paid too much difference on my trade deal,as usual, Grant, Jeff and Brad are good people to deal with. Probably will come back next time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very professional & friendly
Al my needs for my Buick were met in a courteous and timely way. Personnel was friendly and helpful. My wait was not to long and appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Salesman.
Jim Beneventi is one of the most dependable folks I know. Although we are friends, he is always professional when it comes to car sales. I know if I had any problem with my new car, Jim would assist me through the end to get it resolved. I have purchased 4 cars from Jim and would do so again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and professional staff
They got me in and out very quickly. They explained what they was going to and how long it would take and the cost would be
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Experience with Jim
Jim Beneventi was a good salesman to work with. He was knowledgeable and up front. He listened to what we wanted and that is what he showed us. He didn't try to up-sale and he wasn't pushy. Nothing ticks me off more, we have walked out of dealerships because of pushy salesmen. I would definitely buy from Ferguson again. He also showed us the service area in case we were ever in the area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car